Senior GTM Systems AI and Automation Engineer

Camunda is **the enterprise platform for agentic orchestration**, enabling organizations to coordinate **AI agents, people, and systems** across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. **Trusted by over 700 organizations worldwide**, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. **Fully remote and global,** we are in the middle of something bigger: **transforming into an AI-first organisation, built on our own platform**. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named [GP Bullhound’s Top 100 Next Unicorn list,](https://www.gpbullhound.com/articles/top-100-next-unicorns-the-uk-france-and-germany-lead-with-the-most-promising-technology-companies-in-europe/) **2025 Great Place to Work certified.** ***Visionary***in [**2025 Gartner® Magic Quadrant™**](https://page.camunda.com/wp-2025-gartner-magic-quadrant-for-boat)for Business Orchestration and Automation Technologies. ranked **3rd in Flexa's 2026** [**Most Flexible Companies**](https://flexa.careers/companies/camunda), We’re growing fast and looking for top talent to join our team. **If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.** **About the Role:** Camunda's Revenue Operations organization is looking for a Senior GTM Systems AI and Automation Engineer to design, build and operate the AI-powered infrastructure that connects our go-to-market systems and removes manual work across Sales, Customer Success, Marketing, Partnerships and Account Development. You will join the GTM Systems team – a small group of builders who own a Salesforce-centric revenue stack – and take ownership of its AI and automation layer: agents, LLM integrations, MCP servers, retrieval pipelines, backend services and workflow orchestration. You will partner with GTM leaders to find high-impact problems, scope them, and ship reliable, well-governed solutions iteratively. This is a fully remote role and can be based anywhere we are eligible to hire. **What You Will Do:** - Design, build and operate AI agents, LLM integrations and automations that connect Salesforce, Gainsight, Slack, Salesloft, Clari, HubSpot, Impartner and the rest of the GTM stack – reducing manual work across Sales, CS, Marketing, Partners and ADR teams. - Own the architecture of the GTM Systems AI layer: MCP servers, APIs, retrieval and context pipelines, reusable agent tools and skills, and serverless or containerized services on Google Cloud Platform (BigQuery, Cloud Run, Cloud Functions). - Ship production-grade LLM capabilities – prompt engineering, RAG, function calling, structured outputs, automated evaluations – with the guardrails to match: validation, fallback logic, confidence thresholds, human escalation paths, access controls, audit logging, and cost and latency management. - Partner with Revenue Operations, Sales, Customer Success, Marketing, Partnerships and SDR/ADR leaders to identify and prioritize automation opportunities, translate ambiguous requirements into maintainable solutions, and deliver incrementally with clear documentation. - Raise the engineering bar for the GTM Systems team: code review, automated testing, CI/CD, security governance, observability and technical documentation; mentor teammates on responsible AI-assisted development. - Design and deploy workflows on orchestration platforms such as Camunda and Clay, and create playbooks and enablement so GTM teams can use and operate automations independently. **What You Will Bring to the Role:** **Must Haves:** - 5+ years of software engineering experience (backend development, systems integration, data or analytics engineering, or automation), including at least 2 years shipping LLM or AI capabilities into production business workflows or internal tools. - Strong proficiency in Python and JavaScript/TypeScript (Node.js), with mature Git-based development habits: code review, automated testing, CI/CD. - Hands-on command of LLM patterns – prompt engineering, RAG, function/tool calling, structured outputs, model evaluation – and of their failure modes and mitigations (validation, fallback logic, confidence thresholds, human review, cost and latency control). - Experience integrating with Salesforce (REST/Bulk/Streaming APIs, data model, platform limits; Apex or Flow a plus) and other business systems via APIs and event-driven patterns, and with a cloud platform (GCP preferred: BigQuery, Cloud Run, Cloud Functions, IAM). - Ability to own a problem end-to-end with minimal guidance – scope, design, deliver, operate – and to communicate clearly with engineering and business stakeholders in a remote, asynchronous environment. **Nice to Haves:** - Experience with the Model Context Protocol (MCP) or similar standards for connecting AI systems to tools and data; agent frameworks; vector databases or retrieval pipelines (pgvector, Pinecone, Weaviate, ChromaDB). - Exposure to AI observability and evaluation tooling (LangSmith, Weights & Biases, or custom eval frameworks). - Familiarity with orchestration platforms such as Camunda or Clay, and prior work in Revenue Operations, GTM Systems, Sales Operations or Marketing Operations in B2B SaaS. - Building lightweight interfaces for AI tools (React, Slack Block Kit, dashboards); Salesforce certifications (Platform Developer I/II, Integration Architect). ***This role is an existing vacancy*** #LI-JS1 #LI-DNI **What We Have to Offer:** **Compensation** We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. **The Annual Total Target Cash** (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on **skills**, **experience**, and **location**, and we typically hire in the first half of the range to allow room for growth: - United States: $143,800.00 to $231,900.00 - United Kingdom: £90,300.00 to £148,500.00 - Singapore: S$178,600.00 to S$267,900.00 If you’re based elsewhere, you’ll be hired via [****](http://Remote.com) (our global employer partner), and your Talent Acquisition Partner will provide a personalized **Total Rewards Calculator** after your first interview. **Equity:** We also offer equity (where applicable) through our [**Virtual Stock Option Plan (VSOP)**](https://docs.google.com/document/d/1hoyQAPTZ5nV7J47D9n3yqK5hhLj160Xf36iyqEXNOWE/edit?tab=t.0#heading=h.2qon7r4kdfe1). **Benefits & Perks** We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. - **Remote & Flexible:** Work from anywhere with the setup that suits you, **home office budget, co-working space support, and flexible time off** to recharge when you need it. - **In Person Connection:** We invest in meaningful face time through our **Annual Kickoff** (Vienna in 2025, Madrid in 2026!), **team offsites, and Camundi Connection Budgets**, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. - **Health & Wellbeing:** Access locally tailored healthcare, **Modern Health** for global mental wellbeing, and our **Live Well Lifestyle Spending Account (LSA),** a flexible, global benefit that puts you in control of your whole life, not just work, from: **staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing.** The Live Well program launches in 2026 and scales to **€1,000 annually from 2027**. - **Financial Security:** Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. - **Professional Growth:** Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! **AI in our hiring process**:*Camunda may use AI tools to aid the screening of applications and during the interview process. You can* [***learn more here***](https://camunda.com/ai-in-our-interviewing-process/) *”Everyone is welcome at Camunda”* — *it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!* ***Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!*** ***Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @***[******](http://camunda.com)***. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.*** ***Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.***