Senior Implementation Coordinator

Job description

Accountabilities: Lead end-to-end implementation activities for assigned growth and strategic healthcare clients, ensuring deployments remain on schedule, within scope, and aligned with client expectations. Serve as a primary implementation contact, facilitating stakeholder meetings and maintaining strong communication, alignment, and momentum throughout the implementation lifecycle. Develop and maintain detailed project plans covering milestones, deliverables, deadlines, success metrics, risks, and client commitments. Lead payer enrollment workstreams, product demonstrations, guided enrollment sessions, training programs, and change management activities for large healthcare clients. Conduct business reviews, workflow impact assessments, and gap analyses to tailor implementation and training approaches to individual client needs. Monitor enrollment and training timelines, identify risks and delays, escalate challenges appropriately, and support go-live preparation and launch activities. Partner with implementation analysts, project managers, product management, and other internal teams to coordinate technical deployment activities, address custom requirements, and improve documentation. Maintain accurate implementation data and project records, monitor data quality metrics, conduct audits, and share best practices that improve consistency across implementations. Support continuous improvement initiatives designed to enhance implementation processes, training materials, client adoption, and the overall customer experience. Requirements: Bachelor’s degree or at least four years of implementation experience within a healthcare organization. At least three years of specialized experience with payer enrollment, training, and/or change management within large healthcare organizations. At least two years of experience supporting healthcare software or one year of experience working for a healthcare clearinghouse. At least two years of experience with prior authorization, physician practice management, professional billing, and/or hospital billing. Experience working with one or more practice management systems, electronic medical records, and/or radiology information systems. Strong communication and stakeholder management skills, with the ability to build alignment among clients and internal teams. Excellent organization and time-management skills, with the ability to manage multiple priorities, deadlines, project milestones, and deliverables in a fast-paced environment. Demonstrated ability to lead client-facing implementation activities and maintain a strong focus on client satisfaction. Preferred: Experience with Salesforce, Epic, and/or EDI enrollment processes. Preferred: Strong understanding of payer enrollment, healthcare workflows, clearinghouse operations, and client-facing implementation best practices. Sponsorship, in any form, is not available for this position. As a remote-first role, candidates must be able to participate in virtual meetings with their camera enabled. Benefits: Fully remote position within the United States. Competitive salary and bonus structure. Healthcare, dental, and vision benefits. Generous Health Savings Account contribution. 401(k) matching program available from day one. Unlimited PTO for salaried employees plus 9 paid holidays. Wellness reimbursement of up to $250 per year for eligible activities and programs. Education reimbursement to support ongoing professional development. Paid parental leave for birth and adoptive parents. Continuous learning opportunities and access to industry and technology expertise. Casual work environment and flexible approach to workplace culture. Diversity and inclusion communities and employee groups. Opportunities to participate in community volunteering and charitable initiatives. Collaborative, remote-first environment focused on innovation, professional growth, and meaningful impact in healthcare technology. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Coordinator based in United States. This role leads complex implementations for large healthcare organizations, with a focus on payer enrollment, product training, and change management.You’ll coordinate closely with project managers, product teams, implementation specialists, and client stakeholders to drive successful deployments.The position combines project coordination, healthcare technology expertise, client engagement, and hands-on implementation leadership.You’ll help clients integrate solutions into existing workflows while ensuring milestones, deliverables, and adoption objectives stay on track.Your work will directly influence implementation quality, client satisfaction, and long-term product success.The environment is collaborative, fast-paced, and highly focused on innovation, continuous learning, and measurable outcomes.This is a fully remote opportunity for an organized and experienced healthcare implementation professional who enjoys solving complex challenges.