Senior Incident Responder

Job description

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place. **About the Role**: Our Professional Services organization is seeking a Senior Incident Responder to join our team in Singapore. In this role, you will support and coordinate incident response engagements across the APAC region, supporting customers in complex and diverse OT environments. You will apply your expertise to investigate ambiguous and high‑impact incidents, determine root cause and operational impact, and drive effective containment and recovery actions. You will partner with your team to guide customers through critical decision points during high-pressure situations. Many of the teams you support may be early in their OT security maturity, so strong communication skills, cultural awareness, and the ability to influence stakeholders across geographies are essential. You will translate technical findings into clear, actionable guidance for audiences ranging from plant engineers and regional operations leaders to executive leadership. **Responsibilities**: - Support complex, high-impact investigations and security incidents across many Operational Technology (OT) verticals and environments, ensuring thorough resolution and post-incident analysis. - Drive continuous improvement initiatives by evaluating current incident response processes, implementing best practices, and integrating lessons learned into standard operating procedures. - Innovate and refine OT-focused threat hunting, forensic analysis, and remediation methodologies to stay ahead of evolving threat landscapes. - Collaborate with industry experts, partners, and internal stakeholders to enhance incident response frameworks. - Support customer engagements, including comprehensive security assessments and strategic advisory services to align response capabilities with evolving business risks. **Qualifications**: - Singapore citizenship is required. - 3+ years of professional work experience in incident response & digital forensics (network, memory, live or disk), emphasizing investigative methodology over specific tools. - Familiarity with ICS/OT environments, including industrial facilities, automation systems or protocols. - Proven experience supporting end-to-end incident investigations, correlating multiple data sources, pivoting across evidence types, and identifying root cause and impact. - Demonstrated experience hunting and identifying malicious activity, including coordinating response actions and managing communications during active incidents. - Excellent communication and stakeholder management skills, with the ability to calmly guide customers through high-pressure incidents and influence decision-making at technical and executive levels. - Ability to operate effectively in a remote, distributed environment, including participating in on-call rotations, supporting non-standard hours, and traveling up to 40% for onsite engagements. **Compensation**: - Salary: 130,000 SGD - Competitive Equity Package - Comprehensive Benefits Plan #LI-JF1 #LI-REMOTE Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.