Senior Integration Coordinator

Job description

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers. ### **Opportunity & Impact** In this role, you’ll leverage your project management expertise, analytical skills, and knowledge of interoperability standards to normalize data for our APIs - enabling all applications on the Redox network to seamlessly integrate with your solution. Your impact goes beyond technical execution. You’ll be a trusted advisor to both application teams and healthcare organizations, providing strategic guidance on implementation, project progress, and go-live support. From day one, you’ll collaborate with a committed team, making a meaningful impact while growing in the areas that interest you most. ### Job Responsibilities - Independently manage and complete multi-week integration projects from kickoff to go-live without regular guidance. - Execute tasks related to data gathering, configuration, and troubleshooting for medium-complexity projects across diverse product lines. - Utilize the Redox dashboard and graphical interfaces to design, install, test, and modify interfaces. - Make independent decisions within established practices and procedures to ensure project timelines and technical requirements are met. - Act as a trusted advisor to customer counterparts, communicating effectively on project-specific tasks and identifying integration gaps. - Provide active input on team direction and goals, collaborating to improve internal processes and efficiency. - Leverage AI tools (e.g., Claude) to speed up troubleshooting, documentation, and integration research - Redox is an AI-forward company and expects team members to build fluency with our approved AI toolset. - Willing to travel nationwide (5–10%). ### Required Skills & Experience - 3+ years of experience in technical project management, interface analysis, or data analysis (e.g., Project Coordinator, Interface Analyst, HL7 Engineer). - Strong understanding of interoperability standards (HL7v2, FHIR, X12) and API-based data exchange. - Ability to independently troubleshoot connectivity and data mapping issues. - Proven ability to handle non-routine situations and multi-week projects with minimal oversight. ### Preferred Skills & Experience - Hands-on experience using AI tools (e.g., Claude, Gemini, NotebookLM) to support project work, documentation, or data analysis — we'll discuss your AI experience and scope during interviews. - Healthcare, APIs, Interface Engines ### Software Platform / Tools - Preferred: Jira, Zendesk, Claude, Atlassian Intelligence