Senior Investigator

Job description

**About the Team**The Investigations team plays a vital role in supporting the NMC’s regulatory responsibilities. The team manages investigations from initial casework through to progression, ensuring all activity is carried out in line with regulatory rules, operational standards, and performance measures. Their work is essential to meeting service standards and maintaining public confidence, with a strong focus on accuracy, consistency, and timely delivery. **About the role**As a Senior Investigator, you will lead and deliver robust, fair and proportionate investigations into regulatory concerns raised about nurses and midwives. You will gather and analyse evidence to assess whether a registrant is safe to practise and whether their fitness to practise may be impaired, ensuring risks to patients and the public are appropriately identified and managed. You will hold a complex caseload, often involving sensitive issues, multiple parties and competing lines of enquiry. Your work will directly inform key regulatory decisions and contribute to timely, defensible outcomes that protect the public while upholding the rights of those involved. In addition to your own casework, you will play a senior role within the team. You will mentor and coach Investigators, share expertise, and promote consistent, high-quality investigative practice. You will provide managerial support and deputise where required. This role may be required to work as part of our New Ways of Working (NWOW) pilot team, in which you will work directly on live fitness to practise investigations, while also helping to design and refine the future of our casework processes. This time‑limited project brings together a multidisciplinary in‑house team and an external delivery partner to test new case pathways, evidential standards and quality frameworks. You’ll play a role in progressing cases while shaping more efficient, proportionate and sustainable ways of working that will improve outcomes and experiences across Investigations. There is both permanent and fixed term position available. **About You** You will bring substantial experience of conducting and leading complex investigations, with a proven ability to manage a demanding and sensitive caseload while balancing competing priorities. You are confident taking ownership of high-risk or high-profile matters, demonstrating strong analytical skills. You can quickly grasp complex issues, identify the relevance and weight of key evidence, and make clear, logical findings. You will have excellent drafting skills and be able to produce clear, accurate and balanced reports that reflect all evidential material. Your written and verbal communication is professional, precise and accessible to a range of audiences and you are able to communicate sensitively and effectively in complex and emotive situations, including where individuals may be distressed or vulnerable. You will have demonstrable investigative experience, ideally within a regulatory or similarly structured environment, and must hold accreditation under the Investigations Department scheme. You understand the importance of procedural fairness, proportionality and evidential integrity in reaching sound conclusions. You will have supported or supervised others to deliver investigations in line with defined procedures, performance targets and high-quality standards and are confident providing constructive challenge, guidance and support to colleagues. **\*\*If you are successfully shortlisted, you will be required to complete an online assessment. This assessment will be sent to you on 27 October. Further details about the assessment will be provided closer to the time.** **Candidates who successfully complete the assessment will be invited to the next stage of the recruitment process, which will be an in-person Experience Day at our office in Stratford, London (E20). This is scheduled to take place on 13 November. Please note that the Experience Day may take several hours, so please ensure you are available for the full day. Unfortunately, we are unable to offer alternative dates, so please ensure you can attend before progressing with your application\*\*.**