Senior Key Account Manager (m/f/d)

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Senior Key Account Manager for our Partner Success team in Cologne!

The Senior Key Account Manager is responsible for the strategic management and proactive nurturing of relationships with key partners. This role involves building deep, multi-layered partnerships and providing tailored support to ensure partner satisfaction while aligning with Wellhub’s long-term strategy. The executive operates with a high degree of autonomy, making independent decisions to optimize partner engagement and drive product success.

Note: While our global internal title for this role is "Partner Account Manager," we use "Senior Key Account Manager" externally as it best aligns with the German market standards.

YOUR IMPACT

• Develop and maintain close relationships with key partners through visits, emails, and calls.
• Build and maintain multi-layered relationships (horizontally and vertically) with stakeholders, finding the best way to build rapport with key decision makers.
• Proactively identify and resolve complex operational and strategic blockers during the partnership lifecycle.
• Achieve exclusivity targets by negotiating and securing exclusive deals with partners.
• Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner.
• Collaborate with internal teams to align on strategic objectives and support partner success.
• Leverage data insights and conduct deep analysis of partner performance to influence partner strategy and optimize product performance.
• Participate in strategic initiatives to enhance partner engagement and satisfaction.

WHO YOU ARE

• A Bachelor’s degree in Business, Marketing, Logistics, or a related field.
• At least 7+ years of experience in Sales, Customer Success, or a related field.
• German fluency (required) and business-level English.
• Strong communication and persuasion skills: you have experience collaborating with senior stakeholders (C-Level)
• Solid proficiency in Excel / Google Sheets and the GSuite.
• A strong understanding of commercial negotiations and pricing strategies.
• Great analytical skills to dive into data and identify operational blockers.
• The grit and drive to navigate challenges in a fast-paced environment.
• Nice to have: Prior experience in the fitness or wellbeing industry; experience using Salesforce and Metabase.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in B2B Customer Success and German skills are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).

PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.

CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here.

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

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