Senior Knowledge Manager

Job description

THE ROLE & TEAM At Brabners, we are embarking on an exciting journey to transform how knowledge is captured, shared and used across the firm. We are looking for a Senior Knowledge Manager to play a pivotal, strategic role in establishing and embedding a modern Knowledge Management (KM) capability that supports our people and enhances client service. This is a unique opportunity to shape a firm-wide function from the ground up, driving innovation, consistency and continuous improvement in how we manage legal knowledge. Agencies: We are not accepting CVs for this role as we are aiming to fill it directly. We value your support and will reach out if required. Please do not send speculative CVs. Any unsolicited CVs sent to hiring managers or the business, without prior instruction from a member of the Talent Acquisition team, will be treated as a gift. KEY RESPONSIBILITIES Lead delivery of the firm’s Knowledge Management strategy and roadmap, from discovery through to implementation and adoption. Design and evolve a firm-wide KM framework, including a trusted “single source of truth” for legal knowledge, precedents and templates. Establish and embed a structured KM function, moving from fragmented practices to a consistent, technology-enabled approach. Support and develop Knowledge Lawyer roles, ensuring effective capture, reuse and maintenance of high-value knowledge. Embed KM into legal workflows by working closely with Practice Groups and Fee Earners. Implement governance frameworks covering content quality, lifecycle management and information risk. Collaborate with IT, Data and AI teams to integrate KM systems with document management and enterprise search tools. Define and track KPIs to measure adoption, value and impact of KM initiatives. Identify opportunities to improve how knowledge is captured and reused, championing best practice across the firm. ABOUT YOU Proven experience in a Knowledge Manager, PSL or similar role within a law firm or professional services environment. Experience establishing or significantly developing a KM function, ideally from an early or greenfield stage. Strong understanding of how legal knowledge is created, maintained and reused in practice. Experience delivering KM initiatives or projects end-to-end. Familiarity with document management systems, knowledge repositories and enterprise search tools. Knowledge of information governance, content lifecycle management and risk. Experience working with legal tech, data or AI teams is advantageous. Strong strategic mindset, with the ability to align KM initiatives to wider business goals. BENEFITS Competitive Salary Flexible approach to working hours Bupa/ Medicash We offer agile working at Brabners, recognising that the right balance between office-based and remote working will vary depending on the role, the team and individual circumstances. The working arrangements for this position will be discussed as part of the recruitment process Discretionary bonus opportunities Pension scheme Life Insurance & Income Protection Insurance 25 days Annual Leave plus flex bank holidays (increasing with service) Option to buy 10 additional days annual leave each year 2 My Days (in addition to your holiday entitlement) Additional discretionary annual leave days Enhanced Maternity, Paternity & Adoption Leave Career Development Opportunities Wellbeing and Mental Health Benefit (24/7 Employment Assistance Program & Support) ABOUT US Brabners is purpose-led independent law firm. A certified B Corp with award-winning environmental credentials, we seek to demonstrate that business can bring about positive change by being innovative, diverse and sustainable. With over 200 years of history, we’re proudly anchored in the North but serve businesses and individuals across England and Wales. We have won awards for being innovative at the Legal 500 Northern Powerhouse Awards and diverse as Manchester Law Society’s Equality, Diversity and Inclusion Champions. We are also recognised as one of the 25 best large companies to work for in the UK and have won The Legal 500 Future Lawyers awards for job satisfaction, quality of work, social life and work/life balance.