Senior Lead, CIO Network Engineering

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Key Responsibilities Ensure continuous operation, compliance, and security of network infrastructure by collaborating with network operations, architecture teams, and vendors. Oversee and manage changes, problems, and root cause analysis (RCA) processes to resolve network issues efficiently and minimize downtime. Be an escalation contact for incidents. Assist with network project rollouts and implementations. Plan and execute upgrades, installations, and ongoing support for network appliances and hardware. Develop and manage capacity dashboards to monitor network performance and support steady-state operations. Work with project managers and architects providing technical solutions. Maintain accurate documentation of runbooks, network operations, changes, and incident resolutions. Mentor team members and promote effective collaboration within the network engineering team and associated network teams. Who You Are Minimum Qualifications 8+ years of enterprise network/security engineering experience. Proficiency in routing, switching, TCP/IP, VLANs, and troubleshooting network issues. Strong hands-on experience with Cisco Switches, Cisco Wireless LAN controllers, Palo Alto/Cisco firewalls (including Global Protect), Cloudflare, Akamai, Infoblox, and F5 Ability to configure, deploy, and maintain firewall policies, security rules, and user authentication (including Global Protect). Experience with VPN technologies (IPSec/SSL), NAT, HA, clustering, and performance tuning. Experience with centralized management tools (e.g., Cisco Catalyst Center, Strata Cloud Manager, Panorama, and Netbrain). Experience with packet analysis tools (tcpdump, Wireshark) and log correlation. Hands-on experience with AI agents or automation frameworks such as integrating LLM based assistance (ex: Copilot, Gemini, ChatGPT) Strong analytical and critical thinking skills. Strong collaboration communication, skills. Preferred Qualifications Bachelor’s degree in computer science, Information Technology, Engineering, or a related field. Cisco Certified Network Professional (CCNP) Palo Alto Networks Certified Network Security Engineer (PCNSE) Experience building custom AI agents for network operations. Build, train, and tune AI models using network log data for diagnostics and incident triage. Develop and maintain Ansible/Netbrain playbooks and roles to automate configuration management, application deployment, and orchestration tasks. Ability to lead and participate in group projects with global teams. Strong documentation and continuous improvement mindset. Automation skills (Python, Ansible, APIs) are a strong plus. Note: Candidates must be eligible to work without visa sponsorship. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.