Senior Lead, Network Support

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Position Overview We are seeking a senior Level 3 Network Engineer to serve as a technical subject matter expert for complex network troubleshooting, architecture, design, optimization, strategic network improvements, and high-impact change implementation across enterprise environments. Key Responsibilities Lead resolution of complex and high-impact network incidents across routing, switching, SDWAN, Nexus data center switching, Riverbed WAN optimization, and F5 LTM load balancing environments, acting as final technical escalation point Perform advanced root cause analysis and recommend permanent corrective actions Design, review, and optimize network architecture for scalability, resiliency, performance, and security Lead major network upgrades, migrations, and technology deployments across Cisco, Riverbed, and F5 platforms, including design validation and implementation strategy Own and oversee high-impact changes including complex routing modifications, failover design adjustments, SDWAN optimization tuning changes with full lifecycle ownership (design → implementation → validation) Develop standards for routing, switching, segmentation, resiliency, monitoring, and configuration management Review and approve complex network changes and provide technical guidance during maintenance windows Mentor Level 1 and Level 2 engineers and support knowledge transfer across the team Collaborate with vendors, carriers, project teams, security teams, and business stakeholders on strategic initiatives Act as technical authority in collaboration with vendors, carriers, and cross-functional teams on strategic initiatives affecting network and application delivery Salary Range 3,110.00 - 5,600.00 EUR Monthly. The final salary offer depends on the selected candidate’s skills and experience. Who You Are Required Qualifications Expert-level knowledge of enterprise routing and switching protocols such as BGP, EIGRP, HSRP, NAT, STP, VLANs, Etherchannel, Cisco SDWAN, and network segmentation Expert troubleshooting capability using logs, packet captures, routing analysis, and performance data, with ability to isolate complex multi-layer issues across internal networks and SDWAN fabric Proven experience designing and operating resilient enterprise network architectures, including routing design, failover strategies, and application traffic flows Experience with automation, standardization, lifecycle management, and operational improvement initiatives Preferred Qualifications CCNP Enterprise required (or equivalent hands-on experience), CCIE or proven expert-level networking capability is a strong advantage, with deep expertise in BGP, EIGRP, HSRP, NAT, ACLs, VLANs, STP, EtherChannel, and SD-WAN Large-scale enterprise, data center, campus, or global WAN support experience Experience with SD-WAN, cloud networking, network automation, and Zero Trust network concepts Vendor management and technical leadership experience. Experience 10+ years of enterprise network engineering, architecture, operations, or infrastructure leadership experience Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.