Senior Learning & Development Executive

Job description

Job Responsibilities • Provide support on conducting comprehensive change impact analyses, stakeholder analyses, and risk assessments for key digital projects. • Assist with developing end-to-end, tailored change management implementation plans for each assigned project, encompassing communications, training, coaching, and resistance management etc. • Be responsible for executing multi-level, multi-channel change communication plans to ensure all key stakeholders clearly understand the reason for the change, benefits, personal impact, and progress. • Support to maintain a network of change champions, empowering and motivating line managers and key project users to become advocates and facilitators of the change .• Involve in identifying new skill requirements and competency gaps resulting from the implementation of digital projects. • Collaborate with the relevant internal team to design, develop, and/or source relevant training and development programmes, ensuring employees possess the required capabilities to successfully adapt to new systems and processes. • Involve in establishing key metrics for change success, and continuously monitor change progress, user adoption, and change effectiveness. • Gather feedback through surveys, focus groups, and interviews; regularly monitor the health of the change initiatives, providing data-driven recommendations for improvement. • Proactively advocate for and help shape an agile, collaborative, and continuous learning culture that aligns with the company's digital transformation goals. Job Requirements Competencies & Skills: • Skill in project management and knowledge of agile and change management tools. • Good at organization and priority setting to manage change initiatives concurrently, ensure timely, high-quality delivery. • Strong communication and interpersonal skills with the ability to effectively work with colleagues at all levels in a multidisciplinary and multicultural environment. • Ability to use data and analytical tools to diagnose complex organizational issues and develop effective solutions. • Ability to use data analysis tools (e.g., Excel, survey tolls) to measure change impact and outcomes. • Able to exhibit a high level of confidentiality, trustfulness and a high standard of work ethics. • Able to work effectively under time pressure and deadline driven within a fast-paced, dynamic and customer-oriented environment • Able to work independently as well as part of a team with a pro-active, self-motivated and responsible manner. • Excellent command of spoken and written English.• Excellent Computer skills in MS Office. Education & Work Experience: • University degree in Communication, HRM, Organisational Behaviour, Business Administration or related field. • Experience on working in a multi-national, matrix-organised environment, with the ability to navigate complexity across diverse cultures will be priority to consider. • Experience in project management for digital/IT project will be a plus.