Senior Lifecycle Marketing Manager

Job description

Why work at Higgsfield AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. Role Overview At Higgsfield AI, we're building the next generation of AI-powered creative tools used by millions of creators, marketers, brands, and enterprises around the world. As our user base continues to scale rapidly, we're looking for a Senior Lifecycle Marketing Manager to own the customer journey from first touch through long-term engagement, retention, and expansion. You'll develop data-driven lifecycle strategies that activate new users, increase product adoption, drive repeat purchases, and maximize customer lifetime value. Working cross-functionally with Product, Growth, Data, Design, and Engineering, you'll build personalized experiences that keep users coming back while helping shape how one of the fastest-growing AI companies communicates with its customers. This is an ideal role for someone who loves experimentation, customer psychology, automation, and using data to create exceptional user experiences. What You’ll Do Own the Customer Lifecycle - Develop and execute lifecycle marketing strategies across acquisition, onboarding, activation, engagement, retention, and reactivation. - Design personalized customer journeys that improve product adoption and long-term retention. - Identify opportunities to reduce churn and increase customer lifetime value. Build High-Performing Campaigns - Create automated email, push notification, SMS, and in-product messaging campaigns. - Develop segmentation strategies based on customer behavior, usage, and lifecycle stage. - Launch campaigns supporting product launches, feature releases, promotions, and seasonal initiatives. Drive Experimentation & Optimization - Own A/B testing strategy across messaging, timing, audience segmentation, and creative. - Analyze campaign performance and continuously optimize conversion, engagement, and retention metrics. - Build reporting dashboards and communicate insights to leadership. Partner Across the Business - Work closely with Product and Engineering to improve onboarding and user education. - Collaborate with Growth, Creative, Brand, and Product Marketing on integrated customer campaigns. - Partner with Data teams to identify behavioral insights and growth opportunities. Scale Lifecycle Infrastructure - Help define lifecycle marketing systems, automation, and best practices as the company grows. - Improve customer data quality and segmentation capabilities. - Recommend new tools, workflows, and technologies that improve marketing efficiency. What We’re Looking For - 7+ years of experience in lifecycle marketing, CRM, retention marketing, growth marketing, or customer engagement. - Experience managing lifecycle campaigns for high-growth B2C, PLG, SaaS, AI, or consumer technology companies. - Strong understanding of customer lifecycle strategy, segmentation, personalization, and behavioral marketing. - Experience with marketing automation and CRM platforms such as Braze, Iterable, Customer.io http://Customer.io, HubSpot, Salesforce Marketing Cloud, or similar. - Strong analytical skills with experience measuring lifecycle performance using product and marketing analytics. - Comfortable partnering with Product, Engineering, Design, and Data teams. - Excellent written communication and customer messaging skills. - Highly organized, data-driven, and excited by rapid experimentation. - Experience marketing AI, creator, consumer technology, or SaaS products. - Familiarity with SQL, Amplitude, Mixpanel, Looker, GA4, or similar analytics platforms. - Experience with subscription businesses and monetization strategies. - International lifecycle marketing experience across multiple markets. Compensation & Benefits - We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. - Base Salary: The anticipated salary range for this role is $140,000 - $200,000, depending on experience, skills, scope, and location. - Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. - Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks. - The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. - Significant ownership, direct impact, and opportunities for professional growth as the company scales. This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.