Senior M365 Copilot Specialist

Job description

Company Description Job Description Role Purpose: The M365 Copilot Expert is responsible for enabling and maximizing organizational adoption of Microsoft 365 Copilot technologies, including Copilot for Microsoft 365, Copilot Studio, and AI-powered productivity tools across the M365 ecosystem. The role combines deep functional knowledge of Microsoft 365 apps with prompt engineering, automation design, governance, and AI change management to drive user efficiency and business value. The Expert will work closely with functional leaders, security teams, and business users to design, deploy, and continuously improve Copilot use cases and frameworks. Principal Accountabilities: AI Use Case Enablement Identify, design and implement high-value Copilot use cases in Teams, Outlook, Word, PowerPoint, Excel, and other Microsoft 365 apps. Copilot Studio Development Create AI copilots, plugins and extensions leveraging enterprise data and connectors, ensuring compliance and scalability. Change Management & Training Design and deliver structured enablement programs, training content, and productivity accelerators for different user personas. Governance & Security Collaborate with security, compliance, and data governance teams to ensure responsible deployment and usage of Generative AI capabilities. Stakeholder Collaboration & User Support Engage with business leaders to assess needs, measure impact, and iterate solutions through analytics and feedback. Monitoring, Metrics & Optimization Track usage analytics, model performance, user satisfaction, and business impact of Copilot features and agents; implement improvements based on insights and feedback. Continuous Improvement Monitor new Microsoft releases, promote best practices, and drive innovation to improve productivity and automation maturity. Key Performance Measures: Timely, high-quality delivery of M365 Copilot productivity solutions User adoption and satisfaction levels Automation efficiency and measurable business impact Number of Copilot Agents deployed successfully and their sustained usage Compliance with governance and security standards Effectiveness of prompt engineering and data readiness initiatives Qualifications Bachelor’s or Master’s degree in information systems, Computer Science, or a related discipline (or equivalent experience) Microsoft certifications desirable, especially within Microsoft 365 Additional training in AI, prompt engineering, or UX design considered an advantage Knowledge, Skills and Experience Strong experience with Microsoft 365 productivity suite and configuration Proficiency with Copilot for M365, Teams, SharePoint, Azure OpenAI, and Power Platform (especially Copilot Studio) Skills in prompt engineering and AI-driven workflow optimization Working knowledge of data access models, information protection, and Responsible AI principles Ability to articulate AI capabilities to business stakeholders 3–5 years experience in M365 administration, digital workplace transformation, or business productivity consulting Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement . We have adopted a hybrid model that gives employees the ability to work remotely two days a week while ensuring that we come together as a team in the office the rest of the time. The designated in-office days are Tuesday through Thursday for innovation, collaboration and continuous learning.