Senior Mainframe ISPW Production Control Administrator

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. What You Will DO Lead end-to-end ISPW Production Control activities, including build generation, promotions, approvals, release scheduling, controlled deployments, and post-implementation validation for standard, critical, and emergency changes. Serve as the senior technical escalation point for high-priority incidents and business-critical releases, driving issue resolution, root cause analysis, and implementation of preventive actions. Administer, support, and troubleshoot BMC AMI DevX Code Pipeline (formerly Compuware ISPW), including application configuration, streams, lifecycle levels, component types, deployment definitions, and related reference settings. Manage product upgrades, patching, maintenance, configuration changes, health checks, and resilience activities, while coordinating with BMC Support and Mainframe Infrastructure teams to ensure platform stability. Provide operational and technical expertise for the phased modernization and replacement of ISPW Build & Deploy capabilities, including application inventory assessment, repository and lifecycle mapping, dependency analysis, migration readiness planning, and technical risk management. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise Minimum 7+ years of hands-on experience in Mainframe Production Control, ISPW release management, deployment operations, and ISPW administration within enterprise z/OS environments. Strong expertise in BMC AMI DevX Code Pipeline (ISPW) including assignments, generates, promotions, approvals, releases, deployments, failure analysis, and post-implementation validation. Proven experience administering and troubleshooting ISPW configurations, including applications, streams, lifecycle levels, component types, deployment definitions, Technical Support Tables, Generate settings, and customizations. Solid knowledge of z/OS technologies including JCL, TSO/ISPF, datasets, batch processing, REXX, and working familiarity with COBOL, Db2, CICS, and IMS environments. Experience supporting critical production implementations, emergency changes, release recovery, technical escalations, and root cause analysis in business-critical environments. Working understanding of Mainframe security controls such as RACF, ACF2, or Top Secret, alongside governance, audit, and segregation-of-duty requirements. Strong ITIL/ITSM expertise across incident, problem, change, and release management, including Sev-1 and Sev-2 production support responsibilities. Preferred Technical and Professional Experience Experience with modern DevOps and CI/CD platforms including Git, GitHub, GitHub Actions, GitLab, Jenkins, and pipeline automation frameworks. Knowledge of Mainframe modernization technologies such as Release (XLR), Zowe, z/OSMF, Ansible Automation Platform, and API-driven deployment solutions. Exposure to artifact repositories and quality tools including Artifactory, SonarQube, package management, and software release governance processes. Experience integrating enterprise identity and security solutions such as Vault, LDAP, IAM, RACF integration, approval workflows, and ServiceNow. Demonstrated ability to assess technical risks, maintain audit-ready deployment evidence, and drive operational excellence through automation and standardization. Willingness to work in a hybrid model from Bengaluru or Chennai, including rotational shifts, weekend releases, and critical production support coverage as required. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.