Senior Manager - Agentic Finance Operations

Job description

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Confidence in your impact today. Freedom to build tomorrow. At EY, you can be sure that you’re making a difference – for your client, for society, for your colleagues and for your own development. At the same time, you’ll have the freedom to work in a way that fits your life. Whether you choose to specialize, broaden your expertise or grow into leadership, you’re in the driver’s seat. Together with ambitious colleagues in an open and trusted culture, you aim for the best every day. Big on opportunity, friendly in collaboration. EY provides the resources you need to shape your career and make an impact in your field. Your new job | About your main responsibilities As a Senior Manager Agentic Finance Operations, you’ll be part of the Global Business Services (GBS) Transformation Consulting team within Business Consulting. At EY, you’ll help finance leaders modernize how finance operations are designed, delivered, controlled and continuously improved. You will lead programs that simplify finance operations work, strengthen control, improve experience and unlock measurable value — combining Finance Operations expertise with practical digital, automation and agentic AI capabilities. In this role, you will: Lead high-impact Finance Operations transformation programs from strategy and assessment through design, implementation, adoption and value realization. Advise CFOs, finance transformation leaders, GBS executives and Global Process Owners on how to simplify, standardize, automate and responsibly agentify finance operations work. Design future-ready finance operating models across process, organization, service delivery, governance, data, controls, technology and performance management. Redesign / reimagine with AI at the core end-to-end finance processes across Source-to-Pay, Order-to-Cash, Record-to-Report, Intercompany, Controls and Finance Service Management. Prioritize and scale practical use cases for workflow, automation, analytics and AI across finance operations. Shape agentic finance use cases, including invoice processing, vendor queries, payment exceptions, collections, dispute management, reconciliations, cash application, close orchestration, flux analysis, management reporting and finance service desk interactions. Create roadmaps that connect workflow redesign, AI agents, orchestration, human oversight, controls and adoption. Work with multidisciplinary teams across finance, data, AI, ERP, workflow platforms, service management, risk, change and managed services. Build trusted senior client relationships and contribute to high-quality proposals, market propositions and team development. Help grow EY’s Agentic Finance Operations position in the Netherlands by connecting local market needs with EY’s global assets, methods and alliance ecosystem. You will work on strategic transformation agendas with globally connected EY teams across finance, technology, data, AI, risk, tax, sector and managed services. You will help shape EY’s market position in Finance Operations and Agentic Finance, connecting business transformation, AI adoption and measurable value creation. Your new team | About your colleagues and the office Our GBS Transformation team is dynamic, diverse, and internationally minded. You will join a fast-growing team working at the forefront of enterprise transformation, with direct access to senior clients, strong collaboration across disciplines, and meaningful opportunities to shape propositions, develop talent, and build your market profile. Your office Amsterdam Our Amsterdam office is located at the Zuidas: a bustling area full of companies. In our Cross Towers, we welcome up to 1,500 people every day. For a breathtaking view of the city, head to the 22nd floor. Collaboration takes on a new meaning in our Wavespace, a high-tech environment that connects clients and colleagues virtually across the globe. Your skills and strengths | About your unique contribution To qualify for the role, you must have: 8+ years of relevant experience in consulting, finance transformation, Finance Operations, Digital Finance or GBS. A strong track record in Finance Operations transformation, with measurable impact across efficiency, quality, control or service experience. Deep knowledge of Source-to-Pay, Order-to-Cash, Record-to-Report, Intercompany, Controls and Finance Service Management. Proven ability to design operating models, governance structures, performance frameworks, business cases and transformation roadmaps. Experience with technology enablement across ERP, workflow, automation, analytics, process mining, service management, intelligent document processing and AI. Ability to translate AI-enabled finance opportunities into practical, controlled and scalable transformation outcomes. Strong understanding of data, controls, governance, risk, auditability and regulatory expectations in finance environments. Experience leading teams, managing complex delivery environments and engaging confidently with Global Controllers, finance transformation leaders and senior business stakeholders. Experience creating executive-ready deliverables, including assessments, business cases, process designs, roadmaps and leadership presentations. Commercial mindset, with experience shaping value-led proposals and market-facing client narratives. What we look for We are looking for a commercially sharp, delivery-driven finance transformation leader who brings credibility with senior clients and confidence with delivery teams. You combine Finance Operations depth with practical digital and AI expertise, turning bold ideas into controlled, scalable change. You are curious about emerging technologies, pragmatic about value and able to translate complex finance, technology and AI topics into clear executive narratives and practical transformation roadmaps. Experience that would make you stand out Experience with managed services, build-operate-transfer (BOT) approaches or AI-enabled operations models. Your benefits | About your perks and work enjoyment A competitive salary that reflects your role and responsibilities, depending on experience and qualifications. Plus, a solid pension plan for the future. In addition to your salary, you’ll receive holiday allowance and an annual bonus (based on performance and development). A laptop and phone for both work and personal use, and a monthly internet allowance. 34 days of annual leave to recharge and unwind, plus the option to buy extra days. With the mobility budget, you decide how you travel. Choose a lease car, a discounted public transport subscription, or arrange transport easily via our app. At EY, we care about a healthy work-life balance. Hybrid working makes this easier. Whether you're working from the office, at a client, or from home, we’ll make sure you have a well-equipped home office. The opportunity to work up to 20 days per year from abroad. The option to swap 3 national holidays for non-national ones. You’ll have the space to grow both personally and professionally. Whether you want to deepen your expertise, develop your personality, or improve your leadership style, we offer a broad range of trainings and courses. Your well-being is our priority. We believe that when you feel good, you perform better. That’s why you’ll have access to the OpenUp wellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions. A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work. All this within an environment where our core values of integrity, inclusiveness, and respect are central. We think it’s important that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits? Click Here Ready to shape your future with us? | About your application process 1. For this vacancy, we only ask your resume with a motivation letter. 2. First interview: Before the interview, we’ll ask you to complete an online assessment. Not a standard questionnaire, but a game-based assessment focusing on both your cognitive skills and behavioral preferences. We’ll discuss the results during the interview, which will include a colleague from the relevant department. This mutual introduction is a chance for us to get to know you, and for you to ask any questions you have. 3. Second interview: If we see a match and you’re still enthusiastic, we’ll invite you for a second interview. We’ll dive deeper into the role and other relevant topics. Sometimes, a business case is part of the process. A final interview may also follow. 4. We’re a match. You’ll receive an offer and we’ll perform a pre-employment screening. Then your new adventure begins. Welcome to EY! If you want to help leading organizations reimagine finance operations for an AI-enabled future, we would like to hear from you. Join EY and help build a better working world — with finance operations that are ready for what comes next. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.