Senior Manager AI, Automation & Data

Job description

Can’t wait to make an impact on the world? You’re not alone. Join us in driving progress in the working world and beyond. Your journey with us As head of AI, Automation & Data you will be in charge of one of the firm's most strategically significant technology capabilities with end-to-end responsibility for strategy, delivery, and continuous improvement across three practice areas: AI & Automation, Data & Analytics, and Data Engineering. This is a dual-mandate role: you must be a credible AI and data strategist who can shape the firm's long-term agenda, and an effective people leader capable of building and running high-performance teams. You will operate at the intersection of business ambition and technical capability, translating complex AI and data concepts into tangible, measurable business value in full alignment with Deloitte's global standards, EMEA governance frameworks, and responsible AI principles. Working at the intersection of technology, business strategy, and innovation, you will define how Deloitte Belgium leverages AI as a competitive differentiator not just now, but for years to come. Strategy & Leadership Define, own, and drive Deloitte Belgium's AI and automation strategy, acting as the firm's internal AI authority and advocate. Automation Strategy Champion intelligent automation as a force multiplier across the firm's operations and IT service delivery. Data Strategy & Governance Ensure Deloitte Belgium has a reliable, governed, and insight-ready data foundation that underpins both AI and business intelligence ambitions. Service Ownership Operate as the accountable Service Owner for the AI, Automation & Data domain within the IT Target Operating Model. Team Leadership & Culture Build and lead a high-performing, future-fit AI, Automation & Data organisation. Stakeholder Engagement Build the credibility and relationships required to position AI and data as a strategic enabler for Deloitte Belgium in collaboration with EMEA and Global counterparts to leverage shared platforms, align on standards, and contribute to firm-wide AI initiatives. Let's talk about you Essential 10+ years of experience across data, AI, or technology leadership, with at least 3–5 years managing multi-disciplinary technical teams. Demonstrable hands-on expertise in AI/ML: practical experience designing, deploying, or governing AI/ML solutions in an enterprise context — not just conceptual familiarity. Deep understanding of Generative AI and LLM ecosystems: prompt engineering, fine-tuning, RAG architectures, agentic frameworks, model evaluation, and responsible AI guardrails. Strong command of modern data architecture: cloud data platforms (Azure, Microsoft Fabric, or equivalent), data lakes/lakehouses, ELT pipelines, data governance, and BI/reporting stacks. Proven ability to develop and execute multi-year AI and data strategies in a complex enterprise environment. Track record of delivering AI, automation, or analytics programmes that generated measurable business value. Experience operating within governance-intensive environments — with strong appreciation for data privacy (GDPR), AI ethics, model risk, and compliance requirements. Excellent stakeholder management and executive communication skills. Preferred Experience in professional services, consulting, or a similarly fast-paced knowledge-intensive environment. Hands-on familiarity with the Microsoft AI ecosystem: Azure OpenAI, Microsoft Fabric, Copilot Studio, Power Platform, and Azure AI Foundry. Experience with agentic AI architectures — including multi-agent orchestration, tool-use, and AI pipelines integrated with enterprise systems (ServiceNow, SAP, M365). Knowledge of AI governance frameworks and responsible AI standards (EU AI Act awareness, AI frameworks, or equivalent). Exposure to ITSM frameworks (ITIL, IT4IT) and service ownership models. Familiarity with MLOps practices: model versioning, monitoring, retraining pipelines, and AI lifecycle management. Who is Deloitte? We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation. In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities. Why Deloitte? Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you. Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact. We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values . Life looks different for each of us, so we created a varied benefits package that you can tap into: My Benefits My Choice , a flexible rewards plan tailored to your lifestyle and priorities Sustainable transport options offered by Mobility@Deloitte Flexible work arrangements for all and initiatives supported by Parents & Caregivers @Deloitte Wellbeing tips and activities powered by Energise@Deloitte Topped off with other health benefits and insurance opportunities Empowering our employees with flexible work arrangements remains essential in today's reality: Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises) Join us to make an impact together! Apply now! #LI-OS1