Senior Manager - AI Solutions Architecture

Job description

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future. Line of Service Overview Internal Firm Services (IFS) brings together the specialist functions that enable PwC Middle East to run, grow and transform—supporting our people, clients and business with the capabilities needed for the future of work. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology & AI, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Transformation & Change. As we continue to embed data, technology and new-age AI into how we work, we are hiring talent who can help our teams become more AI-enabled, digitally confident and ready to create greater value across PwC Middle East. Business Unit Overview The Chief Technology & AI Office organization invests in new business models that leverage our knowledge to build Generative AI solutions for the growing digital market. Each new solution focuses on data-driven platforms or other intellectual-property-based solutions that draw on emerging technologies and new business models. How You’ll Contribute Our Solution Architecture team shapes the technical vision behind these solutions — turning innovative ideas into scalable, production-ready platforms. Through the process of building new solutions, we foster a culture of innovation, extend the relevance of our brand in the market, and generate new revenue. As a Senior AI Solutions Architect, you’ll work as part of a team of problem solvers, helping to strategise, design, and implement Generative AI technology solutions that help our clients solve their complex business issues from strategy through execution. Responsibilities include but are not limited to: Solution the development of Generative AI projects executed by development teams, and provide technical guidance on Gen AI tools, frameworks, and platforms. Define target-state architectures and reusable reference patterns for Gen AI solutions — including Retrieval Augmented Generation (RAG), agentic and multi-agent orchestration, and prompt and evaluation pipelines. Design applications and services within the organisation, and collect and clarify business requirements to translate complex problems into robust technical designs. Own non-functional requirements such as scalability, performance, latency, observability, security, and cost optimization across AI solutions. Establish Responsible AI, privacy, and governance guardrails, and ensure solutions are secure, compliant, and aligned to enterprise standards. Actively support the implementation and execution of the processes for the definition, maintenance, and compliance management of the Enterprise Architecture, and assist the Enterprise Architects in assessing technology solutions. Lead technical design reviews and execute periodic code reviews to uphold engineering quality. Shape and deliver digital products that meet and exceed the expectations of our clients and our own quality criteria. Be actively involved in planned and unplanned business development activities to help identify and research opportunities with new and existing clients. Supervise and support vendor developers in the context of projects. Mentor and coach engineers and junior architects, acting as a subject matter expert in solution design and development. Continuously improve our internal development and design techniques and keep our documentation up to date. Continue to develop internal relationships, grow your PwC brand, and grow your personal skills in alignment with the company and team strategy. Undertake such other duties as may be assigned to you by your manager. What You’ll Bring Experience: Extensive, hands-on experience delivering large-scale software solution implementations. 10+ years working in agile teams and with product delivery. Demonstrated knowledge and expertise in solutioning Generative AI initiatives. Education & Certifications Bachelor’s or Master’s degree in Computer Science or Engineering. Azure certifications (Solutions Architect or Developer) preferred. Microsoft development certifications preferred. Technical Skills & Specialized Knowledge Knowledge of Generative AI technologies is a must. Familiarity with one or more of each type of technology listed below is required: Large language models: GPT-4, ChatGPT, Gemini, Llama, and similar. Agent orchestration frameworks: Semantic Kernel and LangChain. Vector databases: Azure AI Search, Qdrant. Patterns and platforms: Retrieval Augmented Generation (RAG), Azure OpenAI Service, AWS Bedrock, Google Vertex AI, and Microsoft Copilots. Familiarity with Azure Machine Learning and several of the Azure AI Services, with strong experience across Azure Services more broadly. Cloud-ready architectures that utilize infrastructure and platform cloud services for Azure. Service-oriented, event-driven, and microservices architectures. Persistence using RDBMS/NoSQL data stores (MS SQL, MongoDB) and an understanding of their appropriate use cases. Containerisation, with experience using Docker and/or Kubernetes. DevOps practices such as CI/CD, virtualization, automation, and continuous integration. Software development platforms and defect-tracking systems such as Azure DevOps, GitHub, and JIRA. Working knowledge of high-level UX principles such as user stories, persona building, and prototype development approaches. Experience with Agile methodologies. Attributes & Soft Skills Able to understand the big picture while also delving into the details. Strong problem-solving, leadership, troubleshooting, and analytical skills. Team oriented, with a high level of innovation and creativity. Excellent written and verbal communication when working with product teams and end customers to understand and analyse feedback. Client-focused: understands client needs, ensures projects are on time and delivered above expectation, and sets cadence with the practice and the client. Passion for ongoing personal development, keeping abreast of emerging technology and trends. Fluency in written and spoken English is required; Arabic is highly desirable. How You’ll Make a Difference At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level. Why You’ll Love Working at PwC At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.