Senior Manager, Capabilities, Organisation Effectiveness & Agility

Job description

### About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a *Great Place to Work* around the world, Baringa has been recognised by the *Financial Times* in 22 categories of its UK Leading Management Consultants rankings, and by *Forbes* for four consecutive years as one of the World’s Best Management Consulting Firms. ## Product & Platform Target Operating Model - Manager / Senior Manager **Our Organisational Effectiveness & Agility practice is looking for an experienced Manager or Senior Manager with experience in Product & Platform model transformation** We help organisations rethink how they organise, govern, fund and deliver products and platforms so they can respond faster to changing customer needs, make better investment decisions and get greater value from technology. Many organisations have made progress towards Agile, Product and Platform ways of working, but still operate with legacy project funding, fragmented technology ownership, unclear accountabilities, duplicated capabilities and governance designed around programmes rather than enduring products and services. We help clients move beyond simply introducing Product roles or Agile ceremonies to fundamentally redesign how strategy, funding, governance, technology, people and delivery come together around products and platforms. ### What you will be doing As a Manager or Senior Manager, you will play a key role in contributing to and leading workstreams in the design and implementation of Product & Platform operating models, working with business, digital and technology stakeholders to translate strategic priorities into practical changes to organisation, governance, funding, capabilities and ways of working. We are particularly interested in people who can connect the different elements of the Product & Platform model and work with clients on questions such as: - What should genuinely be managed as a Product or Platform? - Where should accountability for customer, business and technology outcomes sit? - How should Product, Engineering, Architecture, Data and Operations work together? - What decisions should teams be empowered to make, and what needs enterprise governance? - How should investment move from projects towards persistent products and platforms? - How should demand and capacity be managed across the organisation? - How should enterprise platforms operate as products for their internal consumers? - How do we measure whether the Product & Platform model is actually creating more value? - How do we transition from today's organisation without disrupting critical delivery? **You’ll help clients with:** - **Product and Platform Centric Operating Model Design:** Helping clients design and implement Product and Platform centric operating models, including product and platform structures, taxonomies, roles, accountabilities, decision rights, governance and persistent multidisciplinary teams. - **Portfolio Governance, Funding & Value:** Redesigning governance, investment and prioritisation approaches to better connect strategy, demand, capacity and funding to products and platforms, supported by clear outcomes, OKRs and measures of value. - **Ways of Working & Delivery Optimisation:** Helping organisations improve how work flows from demand and discovery through delivery and operation, strengthening agile ways of working, planning, prioritisation, team collaboration and the interaction between business, Digital and Technology. - **Workforce, Capability & Adoption:** Helping clients define the roles, skills, capacity and capability required to operate Product and Platform centric operating models effectively, while supporting leaders and teams to adopt new accountabilities and ways of working. - **Transition & Implementation:** Translating Product and Platform centric operating model designs into practical roadmaps, pilots and implementation plans, helping clients sequence changes across organisation, governance, workforce, funding and delivery and embed the model sustainably **Some examples of the work you'll do:** - Supporting organisations moving from project-centric technology delivery towards a persistent Product & Platform model, helping define target structures, accountabilities, governance, funding and transition roadmaps. - Working with digital and technology leadership teams to define Product & Platform taxonomies, helping determine which capabilities should operate as customer-facing products, enterprise platforms, shared services or enabling functions. - Helping product teams strengthen discovery and product management practices using customer journeys, personas, design thinking, lean start-up approaches, MVPs, value stream mapping and story mapping. - Supporting clients to embed a product-centric model that connects strategy and investment decisions to persistent multidisciplinary teams and measurable customer and business outcomes. - Helping define and strengthen platform capabilities, including platform ownership, platform product management, engineering responsibilities, consumption models, service expectations and relationships with consuming product teams. - Helping redesign portfolio governance and investment processes to support more persistent investment in products, platforms and strategic outcomes.