Senior Manager, Client Strategy

Job description

**About Lunar Solar Group:** Lunar Solar Group is a high-impact advertising agency that collaborates with consumer-focused brands to identify growth opportunities and implement disruptive marketing strategies. We combine digital marketing expertise and a suite of creative services to help brands scale. As a globally recognized growth consultancy, technology studio, and full-service digital marketing agency, we solve complex growth challenges and build brands through proprietary technology, innovative strategy, channel expertise, and flawless execution. Lunar has built a track record of excellence across various verticals, including durable goods, consumer packaged goods, and SaaS. While highlighting potential growth opportunities for clients, Lunar itself continues to expand rapidly. **Our Culture** We’re a fast-moving, highly collaborative team of senior strategists, creatives, and technologists who push the boundaries of what performance creative can achieve. We value ownership, rigor, curiosity, and the confidence to challenge assumptions—with data. Working at Lunar means operating at a high bar. We celebrate wins, learn quickly from failures, and invest deeply in our people. Whether remote or hybrid, our team shows up as thoughtful partners to one another and trusted advisors to our clients. **Job Summary:** The Client Strategy Senior Manager leads day-to-day strategy execution and client communication across a mix of low- and medium-tier accounts, with senior oversight guiding strategic direction. This role may also support higher-tier accounts alongside senior strategy leads, primarily in a project management capacity, as a way to build toward broader strategic ownership. As a member of the Client Strategy team, you will own the day-to-day client relationship and help drive cross-functional execution, with the goal of developing into a strategic, full-funnel account leader. **Key Responsibilities:** **Client Strategy Leadership** - Serve as the day-to-day account lead for a mix of 5-6 accounts. May support higher-tier accounts with an assigned strategy lead in an account management capacity to build toward strategic ownership. - Build and deliver reporting/presentations that align with client needs, including deck creation and storytelling (e.g. new channel opportunities, full-funnel media plans, cross-channel action plans). - Collaborate with channels to build test-and-learn roadmaps that keep performance and strategy moving forward, and communicate plans to clients to show account growth and evolution. - Translate insights into actionable next steps across service channels, prioritizing so clients don't feel overwhelmed. - Stay ahead of emerging e-commerce and marketing trends to keep clients informed of industry and platform updates. - Lead cross-channel initiatives, ensuring projects are completed on time and in line with Lunar standards. - Collaborate with cross-functional teams to drive alignment and ensure adherence to client strategic goals. - Support cross-channel budget management: partner with channel leads to build cross-channel media plans, and confirm budgets monthly to avoid spend issues. - Develop a broad understanding of search, social, and programmatic, including platform capabilities and when to leverage each channel. **Client Communication & Relationship Management** - Own the day-to-day client relationship with professionalism and composure. - Build trust through clear communication, strategic alignment, and accountability. - Lead business reviews that deliver meaningful insights, performance trends, and forward-looking growth strategies. - Flag issues before clients do, acting as an extension of the client's team to anticipate needs and feedback. - Effectively project manage key deliverables and account operations, developing a sense for what matters most to clients versus busy work. - Identify and implement opportunities to streamline account management, including improved workflows and feedback processes. **Client Reporting** - Own performance insights and reporting frameworks that help drive data-informed decisions. - Develop and confidently present account performance reports that highlight overall performance, industry trends, and growth opportunities. **Skills & Qualifications:** - 5+ years of experience in digital marketing, performance media, or account management, ideally within an agency or e-commerce environment. - Working knowledge of paid media channels (search, social, and/or programmatic), with a broad understanding of platform capabilities. - Strong project management and organizational skills, with the ability to manage multiple accounts and deliverables at once. - Comfortable owning day-to-day client communication and building trusted relationships with client-side marketers. - A developing analytical mindset, with interest in growing into funnel optimization, attribution, and data storytelling. - Motivated to grow beyond account management into strategic leadership, with a strong desire to learn from senior mentors. - Proactive, adaptable, and a clear communicator who can translate detail into digestible updates for clients and internal teams. - Thrives in a fast-paced, performance-driven environment and is energized by staying current on digital marketing trends. ## **Top Reasons You’ll Love It Here:** - Accelerated career growth and leadership opportunities. - Direct mentorship and collaboration with senior leaders across departments. - A talented, supportive, and passionate team that loves what we do. - Competitive benefits including 100% paid Medical, Dental, Vision, STD, LTD, and Life insurance. - 401K with company match. - Generous PTO and holidays, plus a day off during your birthday week!