Senior Manager - Clinical Education (Hybrid/ Remote)

Job description

Your opportunity By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-related complications. Kardium’s mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe® Pulsed Field System – a revolutionary solution designed by our world-class technical team. The Globe System offers strong, unique, and customer-valued advantages over other treatments on the market, and leading physicians are already using it and helping to share our story. We have obtained FDA approval and officially begun the commercial launch of the Globe® Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients! The Senior Manager, Clinical Education, is responsible for leading the strategy, development, delivery, and continuous improvement of Kardium’s Mapping Specialist training program. This role combines deep electrophysiology expertise, educational leadership, and people leadership to build a high-performing clinical education organization that develops industry-leading, clinically proficient field personnel. The Senior Manager, Clinical Education will build, lead and mentor a team of Clinical Trainers responsible for onboarding and developing Mapping Specialists to support Kardium’s mapping and ablation system in electrophysiology labs across the US and globally. This individual will partner closely with the Field Team, Sales, Engineering and Product Management to align education programs with evolving clinical practices, product capabilities, and business priorities. Please note, this opportunity is a hybrid work arrangement, located in Burnaby, BC. Meaningful work you will be a part of: Your responsibilities will be to: • Recruit, lead, develop, and mentor a team of Clinical Trainers. • Develop and execute the clinical education strategy for Mapping Specialists. • Foster a culture of learning, collaboration, accountability, patient safety, and continuous improvement. • Build organizational capability and scale the Clinical Education function to support business growth. • Establish standardized onboarding, competency, certification, and continuing education programs for Mapping Specialists. • Ensure clinical training content reflects current clinical best practices, product capabilities, and optimal workflows. • Evaluate training effectiveness through performance metrics, feedback, and learner outcomes. • Serve as a subject matter expert in electrophysiology procedures, mapping technologies, and clinical workflows. • Partner with Field Team, Sales, Engineering and Product Management to identify educational needs and support business objectives. • Support product launches and new technology introductions through effective training and education programs. • Ensure clinical training programs comply with applicable quality system requirements, policies, and regulations. What you bring to the team Our Kardium team is smart, creative, and passionate about developing cutting-edge medical devices to help improve people’s lives. We work in a collaborative environment based on trust and respect. We understand that only by working together can we solve what was thought unsolvable. You will be successful in this role because you possess these attributes: • Bachelor's degree in biomedical engineering, nursing, life sciences, or a related discipline required. • 3+ years of experience as an EP Mapping Specialist or comparable field-based clinical role. • 4+ of leadership experience, including leading, mentoring, or developing teams. • 7+ years of experience in electrophysiology, cardiac rhythm management, or related cardiovascular specialties. • Strong understanding of electrophysiology diagnostic and ablation procedures, mapping technologies, and clinical workflows. • Demonstrated success developing and delivering clinical or technical education programs. • Excellent leadership, communication, facilitation, and presentation skills. • Ability to travel internationally as required to support training programs and team development. • Experience leading clinical education, field training, physician training, or professional education teams within a medical device organization preferred. • Experience supporting commercial launches and organizational scaling. • Clinical Trial experience desirable. Compensation Kardium has listed the total cash compensation range (base salary + 5% RRSP contribution) that we expect to pay applicants for this role, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. For candidates with more or less experience than listed above, the pay range will be adjusted. As a permanent employee, you will also participate in Kardium’s stock option plan. • $130,000 - $190,000 (CAD Annually) Your Benefits & Well-being Total cash – the total cash we’ve listed for this position includes a base salary, plus a contribution to a Retirement Savings plan to help support your financial goals. Comprehensive medical & dental coverage – for all permanent employees – effective as of Day 1, with no waiting period. Work-day flexibility – additionally, we provide 3 personal days per year. Support – for you (and your dependents) overall well-being. Career progression and learning support. Professional membership support. Life at Kardium What makes us a great place to work? 1. Our Purpose 2. Our People 3. Our Culture At Kardium, we embrace diversity of background, experience, and perspective and we’re committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities. We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian Community ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Brazilian ERG and Irish ERG. As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team. And our employees think we are great too – check out Glassdoor to learn more!