Senior Manager, Competitive Intelligence & Product Teardowns, Printing & Imaging Solutions — Consumer & SMB

Job description

Senior Manager, Competitive Intelligence & Product Teardowns, Printing & Imaging Solutions — Consumer & SMB Description - Senior Manager, Competitive Intelligence & Product Teardowns, Printing & Imaging Solutions — Consumer & SMB Reports to: Print Sustainability Director, Print & Imaging ; Location: Singapore (based in HP's Sustainability Center of Excellence, Singapore); Team: 10+ direct/indirect reports (analysts, lab technicians, data specialists) across multiple regional sites About the Role HP's Print & Imaging business is looking for a Senior Manager to build and lead a world-class Competitive Intelligence (CI) function centered on physical product teardowns, technical benchmarking, market/positioning analysis, and sustainability benchmarking. This role sits within HP's Singapore Center of Excellence (COE) for Sustainability, reflecting the growing importance of environmental performance as a competitive differentiator in the printing and imaging category. This person will own the strategy, operations, and output quality of a distributed CI lab network spanning Singapore, Bangalore, Vancouver, and Korea — turning raw competitive data (hardware teardowns, solutions analysis, cost analysis, feature/technology comparisons, carbon footprint and materials analysis) into decision-grade insights for product management, R&D, marketing, sustainability, and executive leadership. This is a hybrid leadership role: part people manager, part technical program lead, part strategic and sustainability analyst. The ideal candidate has deep CI/teardown experience in a hardware or consumer electronics environment, a solid grasp of product sustainability and lifecycle assessment concepts, and is equally comfortable directing a physical teardown bench, evaluating a competitor's carbon and materials profile, and briefing senior executives on where HP stands versus Epson, Canon, Brother, and emerging players — on both technology and sustainability. Key Responsibilities Lab & Team Leadership Lead, mentor, and grow a team of 4+ direct and dotted line CI analysts, engineers, and lab technicians distributed across Singapore, Bangalore, Vancouver, and Korea Establish the CI lab as the recognized center of excellence and single source of truth for competitive product intelligence across the Print & Imaging business Set team priorities, workflows, and quality standards; manage capacity across sites and time zones Recruit and develop talent with the technical, analytical, and AI-tooling skills the function needs going forward Competitive Teardowns & Technical Analysis Direct physical and digital teardowns of competitor printers, cartridges/supplies, scanners, and multifunction devices (Epson, Canon, Brother, and adjacent entrants) Oversee cost modeling (BOM/should-cost analysis), mechanical and electrical architecture comparisons, and print-technology benchmarking (inkjet, laser, supplies/consumables economics) Translate teardown findings into structured comparisons of features, technology choices, manufacturing approach, and design trade-offs Market & Product Positioning Analyze competitor product positioning, pricing, go-to-market strategy, and roadmap signals across consumer and SMB segments Partner with product management, marketing, and R&D to inform product strategy, pricing decisions, and differentiation claims Track industry trends, patent filings, and public disclosures to anticipate competitor moves Sustainability Intelligence & Benchmarking Build out the CI lab's capability to assess the environmental footprint of competitor products alongside traditional technical teardown work, including estimating product carbon footprint (PCF), materials composition, recycled/recyclable content, and packaging impact Benchmark competitor sustainability attributes and claims — e.g., energy consumption/ratings, use of recycled plastics, cartridge take-back and refill programs, repairability and design-for-disassembly, and eco-label/certification positioning (ENERGY STAR, EPEAT, Blue Angel, etc.) Partner with Print Sustainability teams, Product Stewardship, and Environmental Compliance teams to align competitive benchmarking methodology with HP's own lifecycle assessment (LCA) and carbon accounting practices Track evolving sustainability regulations, disclosure requirements, and industry standards (e.g., EU Ecodesign, right-to-repair rules, extended producer responsibility) that affect competitive positioning in consumer and SMB markets Translate sustainability findings into insights that inform product design choices, marketing claims, and HP's sustainability roadmap Act as the connective tissue between the Singapore Sustainability COE and global CI/product teams, ensuring sustainability data is considered alongside cost, feature, and technology benchmarking in every major teardown AI-Enabled CI Operations Modernize CI processes using AI/ML tools — e.g., automated document and patent scanning, AI-assisted image/spec extraction from teardowns, LLM-based synthesis of competitive reports, and predictive signal-tracking Evaluate and implement new tools/platforms that improve speed, consistency, and scale of CI output Build repeatable, semi-automated pipelines so insights reach stakeholders faster than traditional manual CI cycles allow Program & Stakeholder Management Orchestrate CI activities and priorities consistently across four global sites, ensuring standardized methodology and comparable outputs regardless of location Manage relationships with external teardown/benchmarking vendors and labs as needed Deliver regular executive-level readouts, competitive briefings, and ad hoc deep dives Manage lab budget, equipment procurement, and vendor contracts Provide dedicated support to sales team for RFP’s and RFQ’s What We're Looking For Experience & Background 10+ years of experience in Competitive Intelligence, product teardown/benchmarking, or related technical market analysis roles, ideally within printing, imaging, consumer electronics, or hardware industries 5+ years of people management experience, including leading distributed/global teams Demonstrated experience running or overseeing a physical teardown lab or benchmarking function Strong understanding of printing technologies (inkjet, laser, supplies/consumables business models) is highly preferred; broader consumer hardware experience also considered Working knowledge of product sustainability concepts — carbon footprint/LCA methodology, circular economy principles, materials science basics, and relevant eco-certifications — gained through direct sustainability work or close partnership with sustainability teams Skills Strong technical fluency: mechanical/electrical systems, cost modeling (BOM/should-cost), reverse engineering methodology Working knowledge of how to apply AI/ML and automation tools to CI workflows (document analysis, image recognition, LLM-based synthesis, etc.) Excellent analytical and synthesis skills — able to turn dense technical findings into clear, actionable business insight Proven ability to manage cross-regional teams and align work across time zones and cultures (APAC and North America) Comfortable partnering with sustainability, compliance, and regulatory affairs teams; able to speak credibly to both engineering and ESG audiences Strong executive communication and presentation skills Bachelor’s degree in engineering, Industrial Design, Environmental Science, Business, or related field; MBA or advanced technical/sustainability degree a plus Travel Based in Singapore; willingness to travel regularly to Bangalore, Vancouver, and Korea, plus occasional travel to other HP/vendor/partner sites Why This Role Matters Competitive intelligence sits at the intersection of engineering, strategy, sustainability, and market execution. As environmental performance becomes a bigger part of how customers and regulators evaluate printers, this leader will ensure HP understands its competitive position not just on cost and features, but on carbon footprint and sustainability attributes as well. Based in HP's Singapore Sustainability COE, this role will shape how HP understands and responds to Epson, Canon, Brother, and the broader printing/imaging competitive landscape — directly informing product roadmaps, pricing, sustainability strategy, and go-to-market decisions across a multi-billion-dollar consumer and SMB business. Job - Engineering Schedule - Full time Shift - No shift premium (Singapore) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "