Senior Manager, Digital Platforms & E-Commerce

Job description

Company Description At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment. Job Description The Opportunity Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us. We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across: Techo-Bloc.com Our dealer online ordering portal The end-to-end shopping + ordering journey for every audience we serve This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world. What You’ll Own You are accountable for our digital experience performance across both website + ecommerce/ordering . Techo-Bloc.com UX + performance + conversion Dealer portal ordering experience (flow, usability, functionality, adoption) Digital merchandising (how products are organized, discovered, and presented) Feature roadmap + launches across platforms Vendors + tools that make growth possible A team that executes with quality and momentum What You’ll Do Own the roadmap for our website and dealer ordering portal — and continuously improve both Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys) Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption Lead and develop a team of specialists: Front-End Developer Digital Designer eMerchandising Coordinator Ecommerce Project Manager (Systems & Integrations) Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs Make decisions, solve problems, and drive progress Qualifications This Role Is For You If… You’re someone who has: Owned a digital platform before and knows what it takes to make it perform Led web teams and shipped real features Strong instincts for experience (you know what “good” feels like) Comfort working with technical specialists integrating systems and data The ability to prioritize and execute in a fast-moving environment Confidence managing vendors, tools, and complexity without overcomplicating it Qualifications (Must Have) 7+ years experience in digital experience, ecommerce, web, or related roles with management experience Proven experience owning a website and/or ecommerce platform end-to-end Proven experience leading a web team (design + development) Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline) Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.) Proven experience managing vendors and external partners Highly independent — you can figure things out , make decisions, and drive progress What Success Looks Like Customers find what they want faster and convert more easily Dealers can order more confidently and efficiently through the portal Digital tools support the journey instead of distracting from it Roadmaps are focused, launches are consistent, and work ships Your team is aligned, motivated, and producing high-quality output The digital ecosystem becomes a growth engine — not a bottleneck Additional Information Why Techo-Bloc This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you. If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you. Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions. Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results. Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America. Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging. Perks and Benefits: Group insurance & RRSP with employer contribution 24/7 telemedicine & Employee Assistance Program (EAP) Inhouse leadership development and coaching Training & development programs Considerable referral bonuses Discounts on Techo-Bloc’s products Outdoor terrace perfect for relaxing or enjoying your lunch in the sun Healthy snack-filled kitchens Techo-Bloc branded swag Employee recognition events We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.  Videos To Watch