Senior Manager / Director, Operating Model & Organisation Design

Job description

### About Baringa Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a *Great Place to Work* around the world, Baringa has been recognised by the *Financial Times* in 22 categories of its UK Leading Management Consultants rankings, and by *Forbes* for four consecutive years as one of the World’s Best Management Consulting Firms. ## Our Organisational, Effectiveness & Agility practice are looking for an experienced Senior Manager or Director to join the team. We are experts who put people first to transform organisations through future-ready operating models, agile ways of working, and enterprise transformation. We help our clients build more adaptive, effective, and sustainable organisations by shaping how people, processes, and emerging technologies come together. This expertise spans multiple industries, reflecting our current cross-industry approach. However, we are now prioritising deep industry specialisation, particularly in Financial Services and Consumer Products & Retail. Our experts partner closely with our industry-focused colleagues and go to market together. ### What you will be doing Our roles are about helping clients redesign and deliver the organisations of the future by shaping operating models that enable agility, human-centred design and efficiency. As a Senior Manager, you will play a leading role in setting direction, shaping client engagements and driving enterprise-wide transformation, translating strategic priorities into practical structures, processes, and governance frameworks that drive sustainable impact. - **Enterprise-wide Operating Model Design and Implementation****:**Leading the definition and implementation of target operating models, organisational structures and governance frameworks that align to strategic priorities and enable agility across complex organisations. - **Cost & Productivity Optimisation****:** Shaping and leading large-scale redesign of operating models to improve efficiency, reduce costs and unlock long-term value through streamlines processes and resource allocation. - **Integration & Capability Build:** Leading complex organisational transitions, such as mergers, acquisitions or new business units, by designing and embedding capabilities that enable smooth integration and operational effectiveness. - **Ways of Working & Agility:** Setting direction for how organisations evolve processes, decision-making, and funding models to foster collaboration, innovation and responsiveness at scale. - **AI-Enabled Operating Model Transformation****:** Designing future-fit organisations that can embed and scale AI - with the right structures, accountabilities, and cultural foundations - **Data-Driven Insights:**Overseeing the application of analytics and diagnostic tools (e.g. OrgVue) to assess spans, layers, costs, and workforce performance, translating insights into strategic recommendations and executive decisions. - **Client Leadership & Business Development:**Building trusted relationships with senior stakeholders, shaping and selling transformation programmes, and contributing to the growth of our operating model and transformation offering. - **Team Leadership & Capability Development:** Leading and developing high-performing teams, coaching others to build capability and contributing to the growth of our practice. Some examples of the work you’ll do: - Leading the design of future-ready operating models that align with strategic priorities, balancing efficiency, agility, and innovation - Acting as a trusted advisor to senior leaders on structural choices, clarifying trade-offs between centralisation, decentralisation, and hybrid models to enable effective decision-making. - Leading end-to-end operating model transformations, including governance design and implementation at scale. - Overseeing organisational transitions, ensuring structures and ways of working enable continuity, growth and long-term success - Leading cost and productivity optimisation programmes through redesign of processes, spans and layers and resource allocation without compromising agility - Advising clients on how to sustainably reduce cost or headcount while unlocking creativity and strategic focus - Embedding lasting capability by designing change approaches that stick, with a focus on leadership alignment, behavioural change, and practical tooling - Building senior client relationships, identifying opportunities and shaping new work aligned to client priorities ### Your skills and experience We’re looking for exceptional consultants with deep expertise in enterprise transformation – particularly in reshaping how organisations are structured, governed and delivered. You’ll likely bring: