Senior Manager, Executive Communications & Social Influence

Job description

Manager, Executive Communications & Social Influence Chicago, IL The Team Morningstar’s Global Communications team protects and strengthens the company’s reputation, amplifies our mission to empower investor success, and helps leaders communicate with clarity and credibility. The Role As Manager of Executive Communications and Social, you’ll partner directly with Morningstar’s CEO and senior executives to shape and deliver executive communications across earned, owned, and shared channels—turning complex business and market topics into compelling narratives that build trust with investors, clients, and the media. In this role, you’ll own the program that activates Morningstar’s “employees out in front” approach—helping Morningstar’s broad bench of analysts, executives, and subject-matter experts share their insights across digital and social channels built for the modern influence landscape. You’ll develop the strategy, training, content, and governance that make it easier for our experts to show up with confidence and credibility across channels from LinkedIn to Substack and short-form video to engaging communities. You’ll also create corporate social content that advances Morningstar’s strategic themes, amplifies earned media and research insights, and strengthens the company’s corporate profile and reputation. This manager-level, high-visibility individual contributor role reports to the Director of Public Relations. It requires exceptional writing and editorial judgment, strong project management, comfort advising senior stakeholders, multi-media content creation skills, and the discretion to operate in fast-moving environments. Responsibilities Drive CEO and executive thought leadership across channels: Partner with the CEO and senior executives to shape authentic, high-impact content across LinkedIn, speaking engagements, earned media moments, employee channels, and owned platforms—ensuring executive voices reinforce Morningstar’s strategy, culture, and reputation. Manage end-to-end CEO LinkedIn content—idea generation, drafting, approvals, publishing coordination, and performance review—while advising on best practices across modern channels. Write and edit executive-level content: Draft speeches (including the CEO keynote for Morningstar Investment Conferences globally and other forums), talking points, scripts, Q&As, social posts, and shareholder communications—capturing an authentic voice and high editorial standard. Prepare leaders for high-stakes moments: Create briefings for media, client, and employee engagements; anticipate questions, develop scenarios, and provide recommendations on tone and positioning. Own Morningstar’s expert activation and social influence program: Manage and expand the program known as “Chief Storytellers” that helps analysts, executives, and subject-matter experts share their insights across modern digital channels. Develop training, playbooks, editorial guidance, and content support for digital channels from LinkedIn to Substack and communities where investor conversations are happening. Create corporate social content that builds reputation: Develop social-first content that advances Morningstar’s strategic themes, amplifies earned content and research insights, supports key business moments, and strengthens the company’s corporate profile with investors, clients, media, employees, and industry influencers. This includes short-form video, visual explainers, quote cards, carousels, audio clips, and other multimedia formats designed for digital engagement and reuse across channels. Support owned content series: Plan and execute monthly Investor First live webinars, including narrative development, scripting, run-of-show planning, and post-event content amplification. Qualifications Required Bachelor's degree in Marketing, Economics, Business Administration, Communications, or a related field, or foreign equivalent 3-5 years of relevant communications or marketing experience, including executive communications, social media, internal communications, external communications, media relations, or a closely related area. Experience developing social-first content across LinkedIn and other digital platforms, with a strong understanding of what works by channel. Demonstrated experience supporting senior executives (C-suite or equivalent), including coaching leaders on digital presence and preparing leaders for high-visibility engagements. Exceptional writing, editing, and editorial judgment, with a portfolio of executive-level writing (e.g., speeches, talking points, LinkedIn posts, briefing materials, leadership messages). Strong project management skills and ability to manage multiple workstreams, deadlines, and stakeholders in a matrixed environment. Strong multimedia content judgment, including experience creating or directing short-form video, visual storytelling, and platform-specific content packages. High integrity, discretion, and strong judgment with sensitive and confidential information. Preferred Experience in financial services, investing, fintech, or similarly regulated/complex industries. Experience building employee advocacy, expert activation, or executive visibility programs. Experience partnering with investor relations, corporate affairs, or executive media relations teams. Experience using social listening, engagement data, and audience insights to refine content strategy. Experience supporting marquee events (keynotes, conferences, leadership forums) including scripting and rehearsal support. Familiarity with emerging influence channels such as Substack, Reddit, podcasts, creator-style video, or niche professional communities. Compensation and Benefits At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide: Financial Health 100% 401k match up to 6% of salary Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week Paid Sabbatical Program 6-Week Paid Family Caregiving Leave Competitive 8-24 Week Paid Parental Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses Tuition Reimbursement Social Health Charitable Matching Gifts program Dollars for Doers volunteer program Paid volunteering days 15+ Employee Resource & Affinity Groups Total Cash Compensation Range $121,400.00-186,150.00 Inclusive of annual base salary and target incentive Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. 001_MstarInc Morningstar Inc. Legal Entity