Senior Manager - Executive Housekeeper - Vdara Hotel

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB : At Vdara, every detail shapes the guest experience. As the Senior Manager Executive Housekeeper, you'll lead a high-performing team dedicated to delivering the impeccable standards of luxury and service that define our resort. This is an opportunity to inspire excellence, elevate operations, and make a lasting impact by creating an environment where both guests and team members thrive. If you're a strategic hospitality leader with a passion for people, operational excellence, and unforgettable experiences, we invite you to join the Vdara team. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us! THE DAY-TO-DAY: Manage the department's guest service standards, guest service initiatives, and productivity standards Coach the leadership team to optimize performance and develop department-wide solutions to improve the guest experience Lead significant improvement initiatives and processes to enhance performance for employees and leaders Provide input on the research, development, evaluation, and implementation of new products, services, standards, technology, and processes to maintain a competitive position and anticipate changing customer needs in a complex hospitality and gaming environment Lead experienced leaders in implementing and sustaining policies, operating procedures, directives, and the Collective Bargaining Agreement THE IDEAL CANDIDATE: Must be 21 years of age or older Bachelor’s Degree or equivalent experience Two (2) years of prior relevant experience in the direction and management of employees in a similar hotel environment Experience leading union team members and working within a collective bargaining environment preferred Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferred Must be able to work various shifts, including weekends and all holidays THE PERKS & BENEFITS: Health & Income Protection benefits (for eligible employees) Professional and personal development opportunities through employee programs and network groups Free meals in our Vdara employee dining room Free parking on and off-shift at all MGM Resorts properties Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts VIEW JOB DESCRIPTION: Are you ready to JOIN THE SHOW ? Apply today!