Senior Manager, Forensic Investigations

Job description

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package. It’s time you rethink what you expect from an employer. At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today. WORK MODEL #LI-OnSite WHAT YOU WILL DO Hyundai Motor America is seeking a Senior Manager, Forensic Investigations to lead critical investigations into vehicle safety and quality issues — with a strong focus on electrical systems, EV architectures, and real-world defect analysis. This role is ideal for someone who enjoys being the “detective” behind vehicle incidents — analyzing failures, identifying root causes, and driving solutions that improve vehicle safety and customer experience. You will work hands-on with vehicles, components, and diagnostic data, while leading a team responsible for solving complex issues related to batteries, power electronics, charging systems, ADAS components, and vehicle safety technologies. HOW YOU WILL MAKE AN IMPACT Lead and mentor a team of forensic investigators to identify and resolve vehicle safety concerns and defectsConduct root cause analysis using: Vehicle diagnostics (DTCs, ECU/ECM data, scan tools) Field inspections and teardown analysis Lab testing (CT scans, SEM, material analysis, etc.) Investigate issues related to: EV systems (high-voltage batteries, inverters, power conversion systems) Battery controls, charging systems, and thermal management Electronic components (reverse cameras, ADAS systems, control units) Perform FMEA (Failure Mode & Effects Analysis) and validation testing to understand failure mechanisms. Analyze field data and trends to identify potential safety risks and improvement opportunities. Partner cross-functionally with engineering, quality, legal, and suppliers to drive resolution. Evaluate and validate fixes tied to recalls and service campaigns. Support regulatory compliance (FMVSS, NHTSA) and provide technical expertise in investigations. Prepare clear, data-driven reports and present findings to leadership. WHAT YOU WILL BRING TO THE ROLE Eight or more years of experience in the automotive business, in areas such as vehicle safety, design, testing, field reliability evaluation, materials engineering, diagnostic laboratory, or service is preferred. Must have a Bachelor’s degree in electrical engineering or equivalent technical background. Master's degree a plus. Three or more years of experience in a first line people manager role. Strong background in automotive electrical systems, diagnostics, and root cause analysis. Knowledge of vehicle diagnostics (DTCs, ECU/ECM communication, scan tools). Understanding of EV / hybrid systems, including batteries, controls, and high-voltage components. Familiarity with failure analysis techniques (e.g., CT scan, SEM, materials analysis). Ability to analyze data and trends to drive insights and solutions. Knowledge of automotive safety regulations (FMVSS/NHTSA). Strong cross-functional communication skills across engineering, quality, legal, and suppliers. WHAT HYUNDAI CAN OFFER YOU Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance) Holiday Pay - the company shuts down with pay between Christmas and New Years. Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts 401(k) retirement plan with Employer Match Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution Vacation and sick time off Employer-paid basic life and disability coverage, including Paid-Family Leave. Mental health, wellbeing, and employee assistance program Health advocate (support) Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees. External Training and Development Programs Compensation Range: $114,800.00 - $164,000.00 annual base salary WHAT HAPPENS NEXT Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page. OTHER DETAILS Normal office duties. Must be able to travel to support industry action meetings and ongoing field investigations related to safety‑defect data analysis and defect assessment activities. Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.