Senior Manager, Global Billing and AR

Job description

ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. - We lean in: ownership over titles, outcomes over intentions. - We fight for excellence: high standards, direct, ego-free feedback. - We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE Legora is scaling rapidly, and our billing operations need to scale with it. As our Global Billing & AR Manager, you'll own the full billing lifecycle end to end – from signed order form through invoicing, cash application, and reporting. You'll lead and grow a team, drive automation, and serve as the connective tissue between how we sell and how we get paid. This is a hands-on leadership role where you'll work closely with RevOps, Deal Desk, Finance, and Engineering to build a billing function that's accurate, scalable, and audit-ready. WHAT YOU’LL DO - Lead day-to-day operations of the billing platform and act as functional owner for billing configuration - Manage the billing lifecycle from signed order form through invoice generation, delivery, and cash application - Manage and develop the current team, with the expectation of building out the broader team over time - Ensure accurate and timely invoicing across subscription, usage-based, and hybrid pricing models - Serve as the primary escalation point for billing disputes and customer inquiries - Partner with Finance Systems on systems implementation, defining billing and revenue requirements and validating data flows - Drive automation of manual billing workflows and build controls that scale with the business - Coordinate with Product and Engineering on new product launches and pricing changes, including end-to-end billing testing before go-live - Ensure completeness and accuracy of upstream billing data flowing into revenue and the GL ahead of monthly close - Support external auditors on billing and AR-related requests - Maintain SOPs, playbooks, and process documentation that can support a growing team and future audits - Collaborate with Revenue Accounting on ASC 606 treatment for non-standard deal structures - Build and maintain KPI dashboards covering billing accuracy, invoice cycle time, dispute rates, and DSO - Prepare billing-related reporting and analyses for finance leadership WHO YOU ARE - 9+ years of progressive experience in billing operations, accounts receivable, or revenue operations - Experience in a multi-entity, multi-currency environment - Detailed understanding of AR-related internal controls, approvals, documentation, and audit requirements - Hands-on experience with a modern billing or order management system and ERP integrations – familiarity with tools like Zuora, Stripe, or SuiteBilling is a strong plus - Proven people manager with experience leading and developing teams - Proven ability to bring structure, consistency, and accountability to operational processes - Organizationally adept, with the ability to manage competing priorities and operate effectively in a fast-paced environment - A collaborator and communicator at heart, you thrive in building cross-functional understanding and partnerships WHAT'S IN IT FOR YOU - Global collaboration: Partner with teams and clients across Europe, APAC, and North America. - Competitive package: Comprehensive salary, benefits, and tools for success. - Meaningful work: Your efforts shape how thousands of lawyers use AI daily. - In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. - Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision - Multiple medical plan options through Aetna and Kaiser Permanente - HSA or Healthcare FSA (based on plan selection) - Dental plans via MetLife - Vision plans via Vision Care Family Support - Generous parental leave - Free access to Maven Clinic - Dependent Care FSA - Free One Medical membership for employees and dependents Additional Perks - Pre-tax commuter benefits - Life Insurance + STD/LTD - 401(K) with generous company match - Unlimited PTO - Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.