Senior Manager, Health and Safety, North Asia & SEAA

Job description

Why this mission At CHANEL, caring for people is not only a responsibility, it is part of how we create lasting impact. This role offers the opportunity to shape safe, healthy and resilient workplaces across North Asia & SEAA, in partnership with our markets and functions. As our region continues to grow, you will help strengthen readiness, prevention, wellbeing and shared ownership, ensuring our people feel protected, supported and able to contribute at their best. Reporting to the Head of Health & Safety, North Asia & SEAA, you will translate regional priorities into thoughtful, practical frameworks, routines and tools that enable markets to act with confidence and consistency. This is a role for someone who brings technical depth, sound judgement and collaborative influence, and who is motivated to build capability, anticipate risk and continuously elevate how we care for our people. The impact you can create at CHANEL: Emergency Preparedness & Crisis Readiness : Shape, embed and continuously improve the regional emergency preparedness framework, including response plans, crisis and incident readiness routines, simulations, exercises, communication protocols, training and readiness KPIs across markets. Health & Safety Culture Infusion : Drive H&S culture creation through targeted communication, employee engagement, leadership routines, safety moments and recognition of good practices, Shared Responsibility, Health & Wellbeing : Partner with Rewards, P&O and Market teams on wellbeing and return-to-work priorities, aligned with business objectives and local requirements. Governance, Standards, Reporting & Insights : Strengthen regional H&S governance through consistent standards, reporting cadence, risk escalation and follow-up actions, using dashboard and KPI insights to monitor performance, identify trends and support improvement planning. Capability Building & Market Enablement : Build market and functional capability through expert guidance, coaching, tools and practical support, including ownership of the H&S learning matrix and training programme to identify capability gaps and support consistent competency across markets. Regional Initiatives, Projects & Stakeholder Partnership : Lead regional H&S projects and initiatives by defining scope, timelines, stakeholder engagement, progress tracking and follow-up actions, ensuring implementation within agreed resources and timelines. Regulatory Metrics & Continuous Improvement : Manage and continuously improve regional H&S regulatory reporting metrics, including CSRD-related requirements, benchmarking and audit-ready evidence to support compliance and continuous improvement. Hong Kong & Macau Technical Advisory : Provide focused technical H&S advisory support for Hong Kong and Macau, connected to broader regional priorities and ways of working. You are energised by… Creating safe, healthy and supportive environments where people can contribute at their best. Turning H&S standards into simple, thoughtful and sustainable market practices. Engaging leaders and teams to build shared ownership of health, safety and wellbeing. Working across cultures, functions and markets with empathy, pragmatism and partnership. What You Will Bring… Deep occupational health and safety expertise, including emergency preparedness, incident response, crisis readiness, simulations, exercises, readiness KPIs and H&S management systems in complex, multi-market environments. Ability to build H&S culture, shared accountability and capability through practical guidance, learning, coaching, communication routines, employee engagement and stakeholder partnership. Strong governance, reporting and performance discipline, with experience in KPI tracking, dashboard management, benchmarking, regulatory reporting, audit-ready evidence and data-led improvement planning. Credibility and influence with Market H&S teams, H&S Committees, senior leaders and functional partners, combining technical expertise with empathy, sound judgement, prioritisation and pragmatic execution. Project management capability to plan, coordinate and deliver regional H&S initiatives across markets and functions, with clear scope, stakeholder alignment, governance and follow-through. Strong understanding of H&S legislation, risk management, ISO 45001 principles, health and wellbeing programme design, return-to-work principles and locally relevant regulatory expectations. Work Experience and Education Degree or above in Occupational Safety and Health, Environmental Health, Engineering, Science, Risk Management, Facilities Management, or a related discipline. Deep knowledge and solid H&S experience, including regional or multi-market exposure across corporate, retail, distribution centres, facilities or similar environments. Professional H&S certification or accreditation such as BCSP, NEBOSH, IOSH, Hong Kong Registered Safety Officer, ISO 45001 or ISO 45001 Lead Auditor would be an advantage. Excellent written and spoken English is required; Cantonese and/or Mandarin would be an advantage for Hong Kong and North Asia market engagement. What you will learn / What CHANEL can offer you… A meaningful opportunity to shape H&S maturity, emergency readiness and shared responsibility across North Asia & SEAA. Exposure to diverse markets and working environments across retail, corporate, facilities and distribution. The ability to contribute to wellbeing and return-to-work practices that help people feel cared for and supported. Close partnership with Leaders, Market H&S teams, P&O, Rewards and regional functions to create lasting impact. At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.