Senior Manager, Internal Audit, Operations (GG07)

Job Description What is the opportunity? In partnering across the enterprise, Internal Audit (IA), a division within RBC, has a mandate to provide independent, objective risk assessment and evaluation of the adequacy and effectiveness of risk management practices, internal controls and governance processes for all areas of RBC. While remaining independent and objective, IA works with management in achieving business objectives by ensuring appropriate remedial action takes place to improve operations in areas with identified weaknesses. Key stakeholders include the board of directors, shareholders’ auditors, regulators and senior management. As a dynamic global team, we are building a team to accelerate and enable our strategy, goals and transformation efforts. What will you do? Using a risk-based approach, lead all aspects of core assurance audits including planning, execution and reporting, while adding value. Develop and execute audit programs and procedures to assess design and operating effectiveness of controls. Manage assigned working papers and ensure the sufficiency and appropriateness of the evidence obtained to support the conclusion. Manage a team of professional auditors assigned to the engagement and review audit work for sufficient scope, accuracy and alignment with Internal Audit methodology. Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management. Draft audit issues and support management in developing robust action plans to address identified control deficiencies, as well as overall audit conclusions based on control strengths and weaknesses. Contribute to development of global payments coverage strategy and execution of related deliverables such as payment lifecycles testing in core audits, development of thematic reports, oversight and advisory for audit teams globally. Actively contribute to development and execution of quarterly Continuous Risk Monitoring (CRM) for Enterprise Operations, and the Chief Operating Office (COO) Group, and continuous assurance approaches leveraging data analytics/data visualization to produce risk and control insights for business partners and increase Audit’s efficiency and effectiveness. Contribute to the annual audit planning including auditable entities risk assessment process. Identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes. Keep abreast of organizational, regulatory compliance, industry, product, strategic and financial changes and trends. Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo. Build and maintain effective, positive, authentic and transparent working relationships within Audit, and key business stakeholders. What do you need to succeed? Must-have 5+ years of relevant industry experience preferably in a large financial institution, Audit, Compliance, Risk Management functions, or the Big Four Consulting/Accounting firm. Experience working within or auditing the payment lifecycle, payment processing, operations, corporate real estate, marketing, procurement functions, banking operations. Deep understanding of risk management, risk and control concepts, with ability to evaluate materiality and significance of deviations, as well as strength of management practices. Ability to quickly understand the risks associated with new services, products and processes to formulate practical audit procedures. Strong emotional intelligence: leadership skills to motivate and deliver in a team engagement environment; and ability to multitask, prioritize and adapt to a fast-changing environment. Strong written and verbal communication and presentation skills, with experience interacting with Senior Management and Executives. Excellent analytical, problem solving, time management and organizational skills and demonstrated critical thinking. Ability to clearly articulate complex matters into simple terms. Nice-to-have Post-graduate degree (e.g. MBA) or professional designation (e.g. CPA, CA). Knowledge of payments systems and processing governed by the Payment Canada Association. Experience building, using and interpreting data extracts, data visualization and reporting (Tableau), and data analytics skills. Team management experience. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We operate collaboratively in an office environment where we are onsite 4 days per week. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, supportive, progressive, and high-performing team Opportunities for growth, and opportunities to redefine audit approaches Excellent exposure to communicate with various business partners and stakeholders RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: * Drives RBC’s high-performance culture * Enables collective achievement of our strategic goals * Generates sustainable shareholder returns and above market shareholder value Job Skills Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Auditing, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Management Practices, Regulatory Compliance, Results-Oriented, Risk Assessments, Risk Based Approach, Risk Management, Risk Monitoring, Teamwork Additional Job Details Address: 20 KING ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: INTERNAL AUDIT Job Type: Regular Pay Type: Salaried Posted Date: 2026-08-18 Application Deadline: 2026-09-08 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at . RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.