Senior Manager, International Indirect Tax

Job description

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Tax team is a vital part of OpenAI, ensuring compliance with tax laws and regulations while optimizing the company's tax position. We work closely with various departments to provide tax insights and strategies that support the company's growth and financial objectives. About the Role We're hiring a Senior Manager, International Indirect Tax Compliance to own and continuously improve our end-to-end international indirect tax compliance process. This role will be responsible for driving timely, accurate compliance; maintaining audit readiness; and building scalable processes that improve visibility, control, and efficiency across the Tax function. You will oversee obligations across VAT, GST, DST, and other indirect tax regimes as OpenAI continues to expand globally. You will partner closely with colleagues across Finance and external service providers to ensure that tax compliance is well-controlled, well-documented, and supported by reliable data and processes. The ideal candidate brings deep international indirect tax compliance experience, strong judgment, and a genuine passion for leveraging technology to streamline and improve compliance operations. A strong interest in automation, analytics, and process improvement will be important for success in this role. This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own OpenAI’s global indirect tax compliance operating model and end-to-end compliance lifecycle across VAT, GST, DST, and related regimes, ensuring timely, accurate, and controlled compliance across an expanding portfolio of jurisdictions. - Lead registration lifecycle management, including threshold monitoring, obligation assessments, new registrations, amendments, and deregistrations, with clear governance over OpenAI’s global registration footprint. - Oversee ongoing compliance activities, including data collection and validation, return preparation and review, tax payments, reconciliations, statutory reporting, and documented approvals, with clear accountability across internal teams and external providers. - Identify opportunities to enhance compliance processes and technology, building the business case for initiatives that improve efficiency, strengthen controls, reduce risk, and support future growth. - Assess compliance readiness by proactively identifying gaps in processes, controls, data, systems, and resourcing, and driving remediation efforts to support scalable growth and new market launches. - Select, onboard, and oversee external compliance providers and advisors, establishing clear expectations, monitoring service quality and performance, and escalating risks and issues early. - Serve as the primary point of contact for indirect tax audits, examinations, and tax authority inquiries, coordinating cross-functional responses and driving matters through resolution. - Strengthen the global control environment by designing and enhancing review procedures, governance frameworks, reconciliations, and monitoring activities that support continuous audit readiness. - Partner with Finance leadership and cross-functional stakeholders to communicate emerging compliance risks, regulatory developments, and recommendations, translating complex tax requirements into practical business actions. You might thrive in this role if you have: - 10+ years of progressive indirect tax experience, including substantial experience overseeing international indirect tax compliance across multiple jurisdictions within a multinational organization. - Deep expertise in global indirect tax regimes, including VAT, GST, DST, and related compliance obligations across multiple jurisdictions. - Demonstrated success designing and improving compliance processes, controls, and governance frameworks to support a scalable global compliance function. - Experience implementing and managing international compliance requirements beyond return filings, including e-invoicing regimes, local reporting obligations, and other market-specific compliance requirements. - Experience managing external advisors and compliance providers, with the ability to hold partners accountable, identify risks early, and drive timely execution. - A strong track record managing indirect tax audits, tax authority examinations, and controversy matters through effective resolution. - Proven ability to leverage technology, automation, and process improvements to enhance efficiency, strengthen controls, and support the evolution of a global compliance function. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.