Senior Manager, Logistics Optimization (Quick Commerce)

Job description

As the Senior Manager - Logistics Optimization, you will report directly to the Head of Logistics Optimization and drive the execution and continuous improvement of fast, reliable, and cost-efficient logistics. You will play a key role in ensuring seamless delivery performance, enhancing customer experience, and supporting the growth of our QCommerce ecosystem across 16 markets in EU, APAC, and Turkey. In this role, you will set direction for optimizing logistics of our QCommerce verticals, lead complex cross-functional initiatives, and act as a senior thought partner to regional and global stakeholders. Key Responsibilities: Define the long-term strategy for QCommerce logistics, translating business and customer needs into scalable solutions and best practices Influence prioritization and investment decisions through data-driven insights and strong business cases for senior leadership Act as a senior partner to Product, Tech, and Data teams to shape tools, integrations, and system capabilities Translate complex operational data into clear insights, strategic recommendations, and executive-ready narratives Drive large-scale optimization initiatives and continuous improvement programs with measurable impact on cost, speed, and reliability Own end-to-end delivery performance, service levels, and cost efficiency, proactively identifying risks and opportunities Coordinate closely with regional and local logistics and QCommerce teams to ensure consistent execution and alignment of initiatives 7+ years of proven experience in logistics, operations, or similar roles within tech, mobility, or delivery industries Demonstrated success leading complex, multi-market operations or optimization initiatives at scale Data-driven approach to problem-solving, with the ability to structure ambiguous problems and drive data-backed decisions; experience with self-serve analytics tools (e.g., Tableau, Looker) and SQL proficiency required Proven leadership, stakeholder management, and communication skills, with experience influencing senior stakeholders Strong cross-functional collaboration skills, with experience working across diverse markets and teams Comfortable challenging the status quo, adaptable and dynamic, thriving in fast-paced operational environments Excellent proficiency in spoken and written English Bachelor’s or Master’s degree in Computer Science, Mathematics, Engineering, Economics, or another quantitative/STEM-related field is a plus Why foodpanda? Big impact, broad horizons: Shape initiatives across 16 markets in an evolving, growth-minded business. Good people, good ideas: Work with supportive leaders and collaborative teammates who empower you to make a difference. Flexibility with connection: Enjoy hybrid working alongside diverse, international colleagues. Work perks with a little extra: From free pizza and pandapro to food vouchers, flexible benefits and equity opportunities. foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.