Senior Manager, Market Intelligence & Customer Insights

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. About the Role Baxter’s Advanced Surgery business is one of the company’s most strategically important and fastest growing divisions, focused on improving outcomes in complex surgical procedures through trusted hemostats, sealants, and adhesion prevention solutions. The business is a priority area for Baxter’s executive leadership, with continued investment in innovation, portfolio expansion, and strategic growth. We are seeking a Senior Manager, Market Intelligence & Customer Insights to play a central role in shaping how Advanced Surgery understands its markets, competitors, and future opportunities. This role owns market intelligence and competitive insights for the division and combines rigorous analytics with strategic thinking to inform long range planning, portfolio decisions, and business development priorities. This is a high visibility role that sits at the intersection of strategy, analytics, and storytelling. The Senior Manager will work closely with global Marketing, R&D, Medical, Regulatory, Finance, and Commercial teams, and their insights will regularly inform senior leadership discussions. You will join a collaborative, low ego team that values curiosity, partnership, and impact—and you will inherit a strong analytical foundation while helping evolve the function for the future. What You’ll Do In this role, you will turn complex healthcare data into clear strategic direction for the Advanced Surgery business. You will lead market intelligence, forecasting, and competitive insights while shaping how the division understands its markets and future opportunities. Lead global market intelligence and competitive insights across hemostats, sealants, adhesion prevention, and adjacent surgical categories Own annual global market sizing and forecasting, partnering with regional teams and aligning assumptions with Finance Deliver biannual market share and competitive landscape analyses to inform portfolio and long‑range planning Manage quarterly U.S. market size and growth reporting by integrating SG2, IQVIA, DRG, Premier, and internal performance data Conduct hands‑on Premier analytics to understand procedural trends, product utilization, and specialty‑level dynamics Translate complex data into clear, executive‑ready insights and strategic recommendations for senior leadership Support M&A, licensing, and partnership evaluations through market sizing, competitive assessments, and scenario modeling Build compelling narratives and present findings to cross‑functional stakeholders across Marketing, R&D, Medical, Regulatory, Finance, and Commercial What You’ll Bring Experience analyzing healthcare or medical device datasets such as Premier, SG2, DRG, IQVIA, or similar claims and utilization sources. Strong capability in Excel based modeling, forecasting, and market sizing. Working experience with SAS, R, or SPSS; SQL or Python ​ Familiarity with medical coding, procedure based analytics, and claims or charge level data. A demonstrated ability to translate complex analyses into clear, strategic insights for executive audiences. Strong communication and presentation skills, with the ability to influence across functions and levels. A proactive, intellectually curious mindset and comfort working independently on highly visible, recurring deliverables. A collaborative, low ego approach and the ability to thrive in a fast paced, cross functional environment. Why Join Advanced Surgery Advanced Surgery is a high performing, growth oriented business within Baxter, known for strong leadership support, best in class products, and a culture that values partnership, integrity, and impact. This role offers the opportunity to directly influence how the business thinks about its markets, competitive position, and future direction while working closely with a respected and engaged leadership team. If you are energized by complex problems, enjoy combining analytics with strategy, and want your work to shape decisions at the highest levels of the organization, this is a role where you can make a meaningful difference. Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $152,000 - $209,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for discretionary bonuses and long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time . US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .