Senior Manager, Marketing Strategy & Operations

Job description

We're looking for a high-performing Senior Manager, Marketing Strategy & Operations to play a central role in how our marketing organization prioritizes, operates, and delivers results across our portfolio of consumer brands — A1 Garage Door Service, Don's Garage Doors, Welborn Garage Doors, and Garage Door Doctor. This role goes beyond traditional marketing operations. You'll lead a small team, turn strategy into execution, run high-visibility marketing programs and cross-functional initiatives, and bring greater rigor to performance, planning, resource management, and team productivity — working directly with, and reporting to, the CMO. The ideal candidate is a marketer who also happens to be a strong operator: analytical, commercially minded, highly accountable, and comfortable moving between the details and the bigger picture. This role leads a team of two today, with real opportunity to scale and grow that team as the organization expands. **What You’ll Do** • **Drive marketing operations.** Own marketing intake, prioritization, project management, and workflow across Asana and ServiceTitan. Create visibility and accountability around priorities, timelines, and execution across our four consumer brands. • **Lead key marketing programs.** Take ownership of high-priority initiatives from strategy through execution — for example, customer activation and reactivation programs and cross-brand infrastructure buildouts, such as our national showroom program — with clear goals and measurable business outcomes. • **Improve performance.** Establish KPIs, analyze results, build test-and-learn plans, and turn insights into actions that improve marketing effectiveness and efficiency across brands and channels. • **Lead cross-functional execution.** Partner across marketing and with key stakeholders — including field operations, real estate/facilities, and outside agencies and vendors — to align priorities, manage dependencies, and deliver integrated initiatives. • **Manage resources thoughtfully.** Support budgeting, expense management, vendor and agency relationships, and resource allocation across a multi-brand marketing budget, with a focus on value, performance, and return. • **Leverage AI and automation.** Build on existing investments — including our AI booking agent and emerging agentic capabilities on top of our CRM — to simplify work, accelerate execution, improve decision-making, and increase team productivity. • **Continuously improve.** Identify bottlenecks, challenge inefficient processes, and build scalable ways of working as the organization scales past 100+ locations. • **Build and develop your team.** Manage and grow a team of two today, with the opportunity to scale the team further as scope expands — hiring, coaching, and setting a high bar for execution. **What You’ll Bring** • 5–8+ years of progressive marketing experience with exposure across multiple marketing disciplines. • Strong project and program management capabilities, including complex cross-functional work. • A performance-driven mindset with strong analytical skills and comfort using data to make decisions. • Experience owning marketing programs or initiatives tied to measurable customer or business outcomes. • Strong business and financial acumen, including experience with budgets, expenses, vendors, or resource planning. • Practical experience using AI and technology to improve productivity or results. • Strong communication, prioritization, organization, and problem-solving skills. • A high degree of ownership, curiosity, and the ability to influence across teams without relying on authority. • Experience directly managing and developing people, with the ability to scale a team as scope grows. • Experience in multi-location, multi-brand, or franchise-style businesses is a plus. **Key Attributes for Success** You're a marketer who happens to be a strong operator — not simply a project manager. You bring structure without creating bureaucracy, use data without losing judgment, and naturally look for ways to make the organization faster, smarter, and more effective. You're looking for meaningful ownership now, direct partnership with senior leadership, and the opportunity to broaden your scope and grow as a marketing leader over time. #INDA1 **Benefits and other cool stuff:** · Medical, dental, vision, 401K · Paid Time Off · Weekly Pay · Internal Promotion opportunities · Company swag *A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.*