Senior Manager - Media Delivery

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Overview

The Senior Manager – Media Delivery is responsible for overseeing the operational execution and delivery of media plans across all channels while ensuring compliance with internal processes and industry best practices.

The role requires close coordination with internal teams, media vendors, and operational units to ensure smooth campaign implementation, accurate documentation, timely billing, and efficient collection processes. In addition to operational responsibilities, the role also requires providing expert guidance on media planning practices, industry standards, and campaign delivery approaches.

The Senior Manager will also play a key role in maintaining strong relationships with media partners, supporting client reviews where required, and ensuring operational trackers and reporting systems are consistently maintained.

Key Responsibilities

Media Planning and Compliance

• Ensure all media plans are prepared and maintained in the standard MBA format in accordance with company planning guidelines.
• Review and validate media plans before execution to ensure accuracy, completeness, and compliance with internal processes.
• Provide expert knowledge and industry best practices to the planning team to ensure media strategies and plans are aligned with current market standards.
• Support planning teams in identifying the most effective media delivery approaches based on operational feasibility and industry practices.
• Participate in client reviews, planning discussions, and internal strategy meetings where operational input or delivery expertise is required.
• Ensure all necessary documentation and approvals are completed prior to campaign execution.
• Take ownership and facilitate the migration of MBA to Sri Lanka and transfer all operation which was done in India to Sri Lanka.

Media Campaign Delivery

• Oversee the implementation and execution of media campaigns across all media channels.
• Coordinate with planning and operations teams to ensure campaigns are launched and delivered according to the approved media plans.
• Monitor campaign execution and address operational issues that may impact delivery.

Vendor and Channel Management

• Manage relationships with media vendors, media partners, and platform representatives.
• Ensure smooth coordination with vendors for bookings, confirmations, and delivery requirements.
• Maintain strong professional relationships with vendors to facilitate efficient campaign execution.

Operational Support

• Support the operations team with day-to-day campaign management activities, including managing media channels and coordinating with vendors.
• Ensure operational processes are followed throughout campaign execution.
• Assist in resolving operational issues related to campaign delivery.

Billing and Collections

• Ensure timely billing of campaigns in accordance with internal financial processes.
• Work closely with finance and operations teams to ensure collections are received within the stipulated credit period.
• Monitor outstanding balances and escalate delays where necessary.

Tracker and Reporting Management

• Maintain and update all media delivery trackers, campaign trackers, and vendor trackers.
• Ensure operational records are accurate, up to date, and accessible for internal reporting.
• Support management reporting by providing relevant campaign and operational updates.

Key Performance Indicators (KPIs)

Performance for this role will be measured based on:

• Accuracy and compliance of media plans in MBA format
• Timely execution and delivery of campaigns
• Vendor relationship management
• Timely campaign billing
• Collections within the defined credit period
• Accuracy and maintenance of operational trackers
• Contribution to client reviews and planning discussions
• Operational efficiency and issue resolution

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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