Senior Manager, Medical Operations and Product Sciences

Job description

**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: [](https://careers.bms.com/working-with-us). **Position Summary** At BMS, we are committed to the advancement in science with the drive to improve every day for the benefit of patients. To accelerate our position as leaders in cell therapy and serve patients around the world, we are committed to being at the forefront of change. Reporting to the Director of Medical Operations and Product Sciences, the Senior Manager will represent ex-US Medical Affairs as a therapeutic area expert (PAN-CAR T) and provide clinical/scientific support for approved CAR T products as well as CAR T compounds in various stages of clinical development. A major focus will be on interacting and aligning with global functions and supporting Medical Affairs functions in worldwide (WW) affiliates. This will be achieved through active participation in WW cross-functional teams, where the individual will contribute to the global strategy and support the launch implementation for new indications in key countries from a Medical Affairs perspective. The position will contribute therapeutic area knowledge to content creation, strategic and tactical discussions, and presentations with internal colleagues, as well as external experts and investigators. They will assist with site onboarding activities, including training, and must be capable of traveling to provide on-site support for designated CAR T sites as needed, in collaboration with the medical field team. They will represent Worldwide Medical as required, contributing therapeutic area knowledge in Cell Therapy products. He/she will support the escalation process for the affiliate medical teams (AMTs) for handling nonconforming CAR T products and contribute to communication plans for site level strategy. This individual’s responsibilities will include supporting the strategic and tactical planning of medical affairs CAR T program site support and acting in a support capacity for the internal site launch experience. **Key Responsibilities** - **Ex-US pan-CAR T strategy & tactic execution** — Support the execution of the global pan-CAR T strategy and tactics in alignment with the global disease strategy, supporting the delivery of the pan-CAR T Medical Affairs plan across current and pipeline assets (Breyanzi, Abecma, arlo-cel, zola-cel) and supporting global affiliates for Cell Therapy launches. Contribute to global and regional pan-CAR T strategy priorities and the WW Cell Therapy Franchise (CTF) strategy in close collaboration with WW Commercial, WW Clinical, WW Quality, WW Manufacturing and Market Access colleagues. Support the design and planning of medical data generation — including Medical Affairs–sponsored studies, Investigator-Sponsored Research (ISR), registries and other evidence-generation initiatives. Draft and review medical and educational materials for approval (strategy plans, abstracts, posters, manuscripts, slides, MI letters, educational content and Commercial Brand plan input). - **NCP, OOS & special treatment scenario management** — Serve, alongside the (Associate) Medical Director, as the point of contact for Affiliate Medical Teams (AMTs) and sites of care on non-conforming product (NCP), out-of-specification (OOS), off-label requests, re-treatment and infectious-disease clinical scenarios. Co-author Integrated Health Hazard Assessments (IHHAs), including benefit/risk conclusions supporting release decisions. Support and coach AMTs toward autonomous NCP/OOS case handling as part of the decentralized NCP/OOS management model, while maintaining close alignment, quality oversight and consistency of medical decision-making across regions. - **Manufacturing success, TAT & failure-mode partnership** — Support the ex-US medical partnership with Tech Ops, Business Process Owners (BPOs) and Quality on manufacturing failure trend monitoring, root-cause analyses (RCAs) and mitigation strategies. - **Ex-US launch readiness & site onboarding** — Co-lead ex-US medical readiness and site onboarding for CAR-T launches (including arlo-cel and pipeline assets). Draft and review product-handling guides, SOPs, training materials and site-facing educational content. - **Ex-US CART Class & Patient-access Expansion**: Support ex-US strategic initiatives to expand patient access and optimize CAR-T treatment pathways (e.g., outpatient administration, early discharge), including advisory boards, operational toolkits, consensus publications and tactical rollout with AMTs. - **Digital & process innovation** — Support IT teams in shaping, piloting and rolling out global digital solutions supporting NCP management, site communication and manufacturing analytics. - **External engagement, KOL & TL management** — Cultivate and maintain strong relationships with external partners, including KOLs. Represent WW Medical Affairs at advisory boards, steering committees, congresses and local symposia. - **Cross-functional representation & regulatory input** — Support Global Medical Affairs representation on key cross-functional forums and teams, acting as delegate where appropriate (e.g., Material Review Board (MRB), Safety Management Team (SMT), Franchise Team, WW Commercial, WW Clinical, WW Quality, WW Manufacturing, Market Access, launch teams). Contribute to sponsor responses to Health Authority requests with medical operations and/or product sciences subject matter expertise, where applicable. **Qualifications & Experience** - MD, PharmD, PhD or equivalent advanced scientific/clinical degree. Direct clinical experience in patient care (hematology/oncology, cell therapy or a related field) is a plus. - At least 2-3 years academic/industry experience strongly preferred, including expertise in cellular therapy and/or hematological malignancies is a strong plus. Excellent analytical skills and solid experience in translating medical/clinical information into medical affairs strategies. - Proficiency in critical data review and interpretation. - Excellent oral and written communication skills, including presentations to large groups, Sr leadership, facilitation of interactive discussions, and 1:1 discussions with thought leaders and hospital organizations. - Strategic Thinking: Ability to understand overarching company goals, contribute to strategic assessments, and help frame clear choices and recommendations. Experience contributing to complex interactions that drive business strategy & priorities engaging both internal and external stakeholders. - Cross-Functional Experience: Experience working across a range of medical and/or clinical development roles is a plus. Highly collaborative, possess a record of building and maintaining cross-functional relationships, and able to communicate business topics effectively with senior leadership, peers, and others. - Analytical Skills: Experience in analytics, particularly in relation to product launches. Able to innovate, analyze and solve problems with diligence. - Project Management: Experience in project management with the ability to develop clear action plans and execute them. - Interpersonal Skills: Ability to build relationships, influence, and drive organizational engagement at all levels. - Leadership: Ability to lead and co-lead workstreams, drive execution, build alignment, and collaborate effectively across teams. - Communication: Excellent communication and presentation skills, high-level negotiation skills, and the ability to resolve conflict constructively. Highly effective written and verbal communication and interpersonal skills. - Digital & AI mindset: Curiosity and openness to learning new digital tools, medical dashboards and AI-enabled solutions (e.g., generative AI, medical copilots) to increase personal effectiveness, streamline workflows and support data-driven decision-making. - Demonstrated customer focus orientation and credibility with customers. - Knowledge/application of data sources, reports and tools for the creation of solid plans. - Demonstrated ability to work as part of a team and problem-solving skills. - Strong interpersonal, public communication and negotiation skills - Experience supporting and managing complex cross-functional interactions - Able to innovate, analyze and solve problems with attention to detail - Ability and willingness to travel globally - This position may require 20% travel to attend meetings, conferences, and events. **#LI-HYBRID** *If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.* ******Compensation Overview:****** Princeton - NJ - US: $131,330 - $159,135 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit [](https://careers.bms.com/life-at-bms/) Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: - **Health Coverage:** Medical, pharmacy, dental, and vision care. - **Wellbeing Support:** Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). - **Financial Well-being and Protection:** 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. **​Work-life benefits include:** Paid Time Off - US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) - Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility\*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. ***\*Eligibility Disclosure:** *T*he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.* **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. **Supporting People with Disabilities** BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [adastaffingsupport@bms.com](mailto:adastaffingsupport@bms.com). Visit [](https://careers.bms.com/eeo-accessibility)[eeo](https://careers.bms.com/eeo-accessibility)[-accessibility](https://careers.bms.com/eeo-accessibility) to access our complete Equal Employment Opportunity statement. **Candidate Rights** BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: **Data Protection** We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at [](http://careers.bms.com/fraud-protection). Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [TAEnablement@bms.com](mailto:TAEnablement@bms.com). Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1605522 : Senior Manager, Medical Operations and Product Sciences