Senior Manager, Operational Accounting

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. About the Role The Senior Manager, Operational Accounting is a high-impact leadership role responsible for improving the quality, scalability, and execution of key operational accounting processes. This role is ideal for a process-oriented people leader who enjoys building structure, improving quality, mentoring others, and solving operational problems through better workflows, clearer accountability, and stronger cross-functional partnership. The Senior Manager will serve as a key extension of the Director, translating strategic priorities into clear operating plans, sequencing initiatives, establishing accountability, and ensuring the team is focused on the highest-value work. This is an in-office leadership role requiring strong daily visibility, hands-on coaching, and close partnership with cross-functional stakeholders. Scope of Responsibility This role provides leadership across a large, high-volume operational accounting function supporting seller billing and receivables. The Senior Manager will oversee approximately 35+ team members across the U.S. and limited offshore support resources. The function supports a complex seller receivables portfolio, including approximately 1,700 seller codes with open balances. The team operates in a transaction-heavy environment involving seller billing quality, billing exception review, payment application, seller payments, collections, ticketing queues, internal billing systems, third-party billing platforms, and cross-functional issue resolution with Operations, Sales, Technology, and General Ledger Accounting. What You’ll Do Lead and Develop the Team · Provide leadership, coaching, and direction to the Seller A/R Manager, Billing team, and related support resources. · Establish sequencing and focus across multiple initiatives so the team is consistently working on the right priorities in the right order. · Assess team structure, capacity, skill sets, and role alignment to ensure the right people are in the right roles. · Identify resource gaps, training needs, process constraints, and opportunities to improve team effectiveness. · Build a culture of quality, ownership, continuous improvement, and proactive issue resolution. Strengthen Seller Billing Quality · Oversee billing operations focused on identifying, reviewing, correcting, and preventing seller billing errors. · Partner with Operations and Sales to understand seller-specific billing issues, operational practices, and business requirements. · Work with Technology to define billing exception rules, criteria, and logic that identify potential billing errors for review. · Ensure billing exceptions are reviewed timely, corrected accurately, and supported by appropriate documentation. · Evaluate exception trends to identify root causes, reduce recurring errors, and improve upstream processes. · Develop and mature processes for reconciling third-party billing systems to internal systems, particularly for business lines that bill outside core internal platforms. · Improve visibility into billing quality, exception volume, correction trends, and unresolved process issues. Oversee Seller Receivables Execution · Provide oversight, direction, and escalation support to the Seller A/R Manager, who is responsible for proceeds payments, payment application, collections, and aging management. · Monitor performance, backlog, aging, issue resolution, and process health across seller receivables activities. · Partner with the Seller A/R Manager to resolve complex issues, remove roadblocks, and strengthen daily operating discipline. · Support consistent communication, prioritization, and follow-through across seller receivables and billing teams. Drive Process Improvement, Data Visibility, and Technology Enablement · Use data, reporting, ticketing queues, internal billing systems, third-party billing platforms, and other tools to identify operational issues and improvement opportunities. · Leverage AI where it adds value to process improvement, exception review, data analysis, quality control, or operational visibility. · Partner with Technology and business stakeholders to improve billing exception logic, workflow design, reporting, and system-supported processes. · Identify opportunities to reduce manual work, improve accuracy, and create more scalable operating processes. · Ensure processes are well-documented, consistently executed, and periodically reviewed for effectiveness. What We’re Looking For · Bachelor’s degree in Accounting, Finance, Business Administration, Operations, or a related field preferred. · Significant experience in billing, receivables, accounting operations, financial operations, revenue operations, process improvement, or a similarly complex transactional environment. · Prior leadership experience required, including experience leading managers, leads, or large operational teams. · Demonstrated ability to improve processes, build structure, and drive accountability in a high-volume environment. · Strong analytical skills with the ability to identify trends, diagnose root causes, and convert findings into practical action plans. · Experience working cross-functionally with Operations, Sales, Technology, Accounting, or similar business partners. · Experience using AI, automation, data analysis, or reporting tools to improve business processes preferred. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. #LI-KK1 At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work