Senior Manager - People Analytics & Experience Insights

Job description

The Human Resources Team thrives on creating the ultimate candidate experience. We are committed to bringing the best talent to Life Time. Building solid relationships with our current staff and candidates is at our core. Our team continues to rethink and adapt the employee experience. What does it mean to be a part of the Human Resources family? We invest in our team members and ensure they have the tools to champion their own journey. We offer an incredible benefits package, attractive compensation, flexible hours, and a fully subsidized Signature Life Time Membership. Position Summary The Senior Manager, People Analytics & Experience Insight leads the development and execution of data-driven strategies that improve workforce effectiveness, team member experience, and organizational performance. This role serves as a strategic partner to Human Resources, Team Member Engagement, Technology, and business leaders, translating workforce and experience data into actionable insights that drive measurable outcomes. The role is responsible for advancing a modern People Analytics and Experience Insights strategy by combining workforce analytics, employee listening programs, lifecycle measurement, and executive reporting. The Senior Manager will lead cross-functional initiatives that improve key moments across the team member journey, from onboarding through retention and career growth, while fostering a culture of evidence-based decision-making throughout the organization Key Responsibilities: Strategic Workforce Analytics Establish and maintain enterprise people data governance practices, including data definitions, standards, ownership, and quality controls to ensure trusted and consistent workforce insights. Partner with HR Technology, IT, and business stakeholders to define and evolve people data domains, data models, and measurement frameworks that support workforce analytics, experience insights, and organizational decision-making. Lead the enterprise workforce analytics strategy aligned to business priorities. Develop an AI-ready people data strategy by improving data quality, accessibility, governance, and integration across HR systems and data sources. Utilize advanced analytics techniques, predictive modeling, AI-enabled capabilities, and data visualization tools to generate insights and actionable recommendations for HR and business leaders while maintaining high standards of data quality, governance, and privacy. Deliver workforce planning, talent, retention, organizational effectiveness, and productivity insights that support strategic decision-making. Establish and monitor workforce metrics, KPIs, and measurement frameworks to assess organizational outcomes. Evaluate the effectiveness and impact of talent programs, people initiatives, and workforce investments. Experience Insights Partner with Team Member Engagement to analyze employee listening data, survey results, sentiment trends, and feedback collected across the employee lifecycle. Develop and maintain experience measurement frameworks, journey analytics, and lifecycle metrics that assess key Team Member experiences and their impact on business outcomes. Conduct advanced analytics and driver analyses to identify factors influencing engagement, retention, performance, and organizational effectiveness. Translate quantitative and qualitative feedback into actionable insights and recommendations that improve workforce outcomes. Advance organizational AI readiness by identifying opportunities to leverage AI and emerging technologies to enhance employee listening, insight generation, and decision support. Partner with Team Member Engagement, HR leaders, and business stakeholders to evaluate the effectiveness of experience-focused initiatives and measure outcomes. Establish experience scorecards, benchmarks, and reporting that enable leaders to monitor progress and make informed decisions. Executive Reporting & Strategic Insights Develop executive dashboards, scorecards, and enterprise reporting frameworks that provide timely and meaningful workforce and experience insights. Deliver executive and Board-level reporting trends, risks, opportunities, and strategic recommendations. Create compelling data stories that connect workforce and experience insights to business performance and organizational priorities. Establish standards for people metrics, reporting methodologies, and performance measurement. Drive reporting automation, self-service analytics, and scalable insight delivery capabilities. Leadership & Cross-Functional Partnership Serve as the organizational leader for People Analytics data stewardship, ensuring alignment across HR, Team Member Engagement, HR Technology, and enterprise data teams. Lead, develop, and mentor a high-performing People Analytics and Experience Insights team. Build strong partnerships across HR, Team Member Engagement, Technology, IT, Finance, and business functions to deliver integrated workforce and experience solutions. Lead cross-functional initiatives that improve key Team Member experiences and organizational outcomes through data, technology, and process improvements. Influence senior leaders through strategic consulting, thought leadership, and data-driven recommendations. Partner with Technology to advance analytics platforms, data integration, automation, AI readiness, and digital capabilities. Ensure insights translate into measurable actions, business results, and continuous improvement across the organization. Lead the roadmap for people data maturity, including governance, data quality improvement, analytics enablement, and scalable insight delivery. Position Requirements : Bachelor's degree in Statistics, Mathematics, Human Resources, Business Administration or related field 5+ years of experience in human capital analytics, workforce planning, HR data analysis, or related role Strong proficiency in data analysis tools and techniques (e.g. DOMO, PowerBI, Tableau, Snowflake) Experience with HRIS Systems, Workday preferred Proven track record of leading complex analytics projects, driving business insights, and influencing decision-making at senior levels. Excellent communication skills with the ability to translate data findings into actionable recommendations for diverse stakeholders Strong collaboration and interpersonal skills Strategic thinking and problem-solving skills Demonstrated leadership and team management capabilities, with a focus on fostering a collaborative and high-performing culture. Pay This is a salaried position starting at $94,000.00(or applicable minimum salary, if higher) and pays up to $129,000.00, based on experience and qualifications. In addition, this role is eligible for bonuses based on performance metrics. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.