Senior Manager, Performance Marketing

Job description

ABOUT AIRWALLEX Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us. ATTRIBUTES WE VALUE We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. ABOUT THE TEAM The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. WHAT YOU’LL DO We’re looking for a data-driven, strategic, and highly collaborative marketing leader to shape the global performance marketing strategy that fuels customer acquisition, revenue growth, and efficiency across all regions. The Senior Manager, Global Performance Marketing Strategy will partner closely with regional marketing leads, product marketing, analytics, and revenue teams to design scalable frameworks, operating models, and investment strategies across paid media, SEM, paid social, and emerging digital channels. You will lead the building of the roadmap and playbook for global growth — translating business goals into integrated acquisition plans, building standardized testing methodologies, and ensuring consistency in execution across markets. This role is based in Singapore. RESPONSIBILITIES: - Develop and operationalize the global performance marketing strategy across paid search, paid social, programmatic, and emerging channels. - Partner with regional teams (APAC, EMEA, North America) to localize global frameworks into market-specific plans that drive efficiency and scale. - Develop options for channel mix strategy, investment allocation models, and measurement frameworks tied to pipeline, revenue, and LTV:CAC goals. - Lead quarterly planning cycles, including budget forecasting, scenario modeling, and regional investment trade-offs. - Collaborate with the global execution team to become hands-on in campaign execution and optimization. - Own standardized reporting to highlight growth, opportunities, and streamline communication and communication cadences for regions. - Own the synthesis of learnings by region and be responsible for sharing out with stakeholders across the globe. - Partner with vendors and internal teams to develop incrementality testing strategies, partnering with analytics to evolve measurement (MMMs, geo-experiments, and brand lift studies). - Surface insights from campaign data to influence global GTM and lifecycle strategy. - Partner with Product Marketing to align messaging and audience segmentation strategies. - Collaborate with Sales and RevOps on lead-to-pipeline conversion insights and marketing efficiency metrics. - Work closely with Data, Finance, and BI teams to ensure accuracy in performance reporting and budget tracking. - Serve as the strategic liaison between Global Marketing Leadership and Regional Directors to align on priorities, timelines, and trade-offs. - Develop standardized playbooks, campaign QA frameworks, and reporting templates to drive operational excellence. - Coach regional marketers and agency partners to adopt global frameworks and experiment with new growth opportunities. - Champion continuous improvement through experimentation, automation, and tooling enhancements (e.g., Google Ads, LinkedIn, Meta, SA360, Looker). WHO YOU ARE We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 8+ years of experience in B2B or fintech performance marketing, including strategic leadership of multi-channel global acquisition programs. - Proven success driving measurable pipeline growth and improving marketing efficiency (e.g., LTV:CAC, payback period). - Hands-on understanding of SFDC, Salesforce, Building Looker tables - Expertise in paid search, paid social, display, and emerging channels; familiarity with ABM and demand generation. - Strong analytical acumen — experience with advanced measurement, attribution, and experimentation frameworks. - Excellent communicator with experience presenting to executive leadership. - Demonstrated ability to collaborate cross-functionally across time zones and influence without authority. - Experience managing or operationalizing in-house performance models preferred. Bachelor’s degree in Marketing, Statistics, Computer Science, Economics, or related field. PREFERRED QUALIFICATIONS: - Experience scaling global paid media in high-growth SaaS or fintech environments. - Working knowledge of marketing automation and CRM systems (Marketo, Salesforce, HubSpot). - Familiarity with BI and analytics tools (Looker, Tableau, Google Data Studio). - Ability to synthesize data into strategic insights and clear recommendations. - Comfort operating in ambiguous, fast-changing environments. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.