Senior Manager, Privacy & Security Regulatory Engagement

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: This Senior Manager, Privacy & Security Lead Regulatory Analyst Team role leads and manages a team responsible for responsible for supporting Enterprise Privacy & Security Risk Management (EPSRM) and other teams across Centene by translating complex regulatory, legislative, and contractual requirements into actionable, risk-informed analysis and advisory-ready outputs, among other duties. The focus is on ensuring that privacy, security, AI, and operational resilience requirements are effectively understood, communicated, and operationalized across the organization. The Senior Manager partners closely with and supports both Market Enterprise Engagement Officers (EEOs) and Shared Services EEOs and key enterprise stakeholders to drive contract analysis, readiness reviews, RFP support, legislative analysis, impact analysis, and continuous improvement, among other duties. The position ensures the analyst team’s work is aligned with EPSRM goals and supports accountability to the Market and Shared Services EEOs. Key Responsibilities: 1. Team Leadership & Operations: Lead, coach, and develop a team of LRAs who support EEOs in delivering consistent, high‑quality deliverables across assigned areas. Allocate and prioritize work across the analyst team based on market complexity, volume, and key regulatory and business cycles. Oversee onboarding, training, and ongoing skills development for the analyst team, with emphasis on regulatory interpretation, analysis, and documentation quality. Establish and maintain standard operating procedures (SOPs), templates, and playbooks for analyst activities to support consistent execution across EEO teams. Provide ongoing coaching, feedback, and performance input; support career pathing into EEO or other EPSRM roles as appropriate. 2. Governance & EEO Support: Support EEOs in tracking obligations, risks, and decisions related to privacy, security, AI governance, and business continuity across assigned EEO Teams. Coordinate preparation of “Executive‑ready” briefing materials, dashboards, and summaries for EEOs and EPSRM leadership. Help maintain trusted relationships with internal stakeholders by ensuring analyst outputs (trackers, summaries, evidence packets) are timely, accurate, and aligned to EEO expectations. 3. Contract Requirements & Assurance: Maintain centralized, analyst‑managed requirement and deliverable inventories that map contractual, regulatory, and policy obligations to owners, timelines, and evidence. Oversee analyst work to interpret and document privacy, security, AI governance, and business continuity obligations from contracts, RFPs, and laws/regulations (e.g., HIPAA, CMS/MARS‑E/ARC‑AMPE, NCQA, state Medicaid/Exchange). Ensure that analysis packages supporting are complete, well‑organized, and ready for delivery prior to deadlines. Support monitoring of legal and regulatory changes and coordinate analyst work to capture impacts in requirement registers, trackers, and process documentation for use by EEOs. 4. Risk Advisory & Compliance Support: Direct analyst activities to identify and document privacy, security, AI governance, and operational resilience requirements, and to prepare supporting analysis for EEO and EPSRM risk discussions. Coordinate with EEOs and other EPSRM teams to track remediation actions and ensure analyst deliverables reflect current risk status and mitigation plans. 5. Deliverable Execution & Evidence Management: Oversee analyst support of key EPSRM engagement deliverables, including System Security & Privacy Plans (SSPPs), business continuity plans, incident response attestations, vendor security attestations, and related documentation. Ensure documentation repositories are maintained in a state of audit readiness and are aligned to current policy and control expectations. 6. Readiness Reviews, RFPs & Audits Support: Coordinate analyst support for new market entries, procurements, renewals, RFP responses, and readiness reviews under the guidance of EEOs and EPSRM leadership. Ensure analyst team contributions to regulator and client requests are timely, accurate, and aligned with approved EPSRM content and positions. 7. Incident, Vendor & Continuity Readiness Support: Oversee analyst tasks related to EPSRM & EEO support activities, ensuring alignment to EPSRM expectations. Coordinate analyst participation in relevant privacy, security, AI governance and continuity activities. 8. Continuous Improvement & Reporting: Drive continuous improvement in analyst methods, reporting, skills set and tooling to increase efficiency, quality, and consistency of EPSRM engagement activities. Support EPSRM’s multi‑year plan and portfolio reporting by aggregating and analyzing data from analyst work (e.g., obligations, risks, deliverables, timelines, and outcomes) through work tracker reporting. Perform other duties as assigned and comply with all applicable policies and standards; role is expected to be remote with limited travel in support of key activities (e.g., 5–10%). Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree Bachelor’s degree in Information Security, Information Technology, Cybersecurity, Public Policy, Legal Studies, or related field; or equivalent experience required. Master's Degree preferred. Juris Doctor (JD) preferred. 7+ years Privacy, security, compliance, risk management, or related field required. 3+ years Leading teams or managing professionals within a regulatory, security, or compliance function required. 3+ years Analyzing and interpreting regulatory, legislative, or contractual requirements required. Experience working within healthcare, government programs, or other highly regulated industries, including interpretation and application of CMS program requirements (e.g., Medicare, Medicaid, ACA Marketplace) preferred. Experience analyzing and translating complex regulatory, legislative, and contractual requirements into actionable business and technical guidance preferred. Experience leading cross-functional initiatives within matrixed organizations, including influencing stakeholders and driving alignment without direct authority preferred. Experience conducting regulatory impact assessments, risk evaluations, and gap analyses across business and technology functions preferred. Experience developing executive-level communications and engaging senior stakeholders to support decision-making, alignment, and regulatory compliance outcomes preferred. Licenses/Certifications: Actively pursuing or willing to obtain at least one of the following within an agreed timeframe after hire: CISSP (Certified Information Systems Security Professional). CISM (Certified Information Security Manager). CIPP/US (Certified Information Privacy Professional/United States). Or a closely related, reputable equivalent. Pay Range: $107,700.00 - $199,300.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act