Senior Manager, Quality Engineering

Job description

Who we are: Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products. Our culture: - We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere - We hire talented, self-motivated individuals with extreme ownership and high growth orientation. - We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: - Remote - United States - From Home / Beach / Mountain / Cafe / Anywhere! - We are a remote-first company with a globally distributed team. You can find your productive zone and work from there. ABOUT THE ROLE As we grow into banks and expand globally, quality is becoming increasingly important. We're looking for a Senior Manager, Quality Engineering to own quality across our platform and our customer-facing delivery. You will lead a globally distributed QA team across web, mobile, and manual testing, and set the standards, strategy, and governance that make our quality credible to banks: documented test plans, coverage metrics, release gates, and audit-ready evidence. You'll partner closely with Engineering, Professional Services, and our customers to make sure every product change and every bank integration is correct, well-documented, and formally accepted. WHAT YOU'LL BE DOING - Own end-to-end QA strategy across the platform and customer-facing delivery, spanning a globally distributed team of QA engineers. - Establish and maintain quality governance appropriate for regulated financial institutions: test strategy standards, coverage metrics, release criteria, and audit-ready evidence. - Own incident response for quality-related issues: triage, root cause, future prevention, and clear post-incident communication. - Partner with engineers to strengthen test automation, CI/release gating, and regression coverage for a real-time, high-throughput platform. - Partner with Professional Services and Post-Sales team to support UAT, structured acceptance testing, and integration validation for bank and enterprise deployments. - Play a pivotal role in shaping our engineering culture, ensuring high quality standards are upheld across the organization. WHAT YOU'LL NEED - 8+ years in software quality, with 2+ years managing QA or Quality Engineering teams. - Experience owning quality for a regulated domain like banking, payments, or fintech. Familiar with audit, UAT, and documented test governance. - A strong quality engineering mindset: test automation, CI/CD gating, and coverage measurement, balanced with structured manual and exploratory testing. - Hands on experience building test automation using Cypress or similar tools - A track record of building high-performing, distributed teams across multiple time zones and cultures. - A metrics-driven approach: comfortable defining and reporting on quality KPIs Benefits we offer: - Generous compensation in cash and equity - Early exercise for all options, including pre-vested - Work from anywhere: Remote-first Culture - Flexible paid time off and Year-end break - Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific - 4% matching in 401k / RRSP - US and Canada specific - MacBook Pro delivered to your door - One-time stipend to set up a home office — desk, chair, screen, etc. - Monthly meal stipend - Monthly social meet-up stipend - Annual health and wellness stipend - Annual Learning stipend Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our Applicant and Worker Privacy Notice https://www.sardine.ai/applicant-and-worker-privacy-notice.