Senior Manager, Quality Operations (Onsite)

Job description

Work Flexibility: Onsite Stryker is hiring a Senior Manager, Quality Operations for our Emergency Care division. This is an onsite role based in Redmond, Washington. As the Senior Manager, Quality Operations , you will lead the team responsible for quality process execution, issue resolution, performance monitoring, and continuous improvement initiatives. You will partner across functions to ensure quality systems remain effective, compliant, and aligned with business objectives while supporting product quality and patient safety. This position is responsible for leading quality systems and process excellence activities, managing quality performance across the organization, supporting regulatory compliance, and developing teams that ensure consistent execution of quality processes and continuous improvement initiatives. What You Will Do Lead day-to-day quality system activities, ensuring quality issues, investigations, and corrective actions are evaluated, documented, and resolved in a timely manner. Establish and monitor quality performance metrics, key performance indicators, and reporting processes to identify trends and drive continuous improvement. Manage product quality, safety, complaint, and corrective action processes, ensuring compliance with applicable regulatory and quality requirements. Develop and implement quality process improvements, standardization initiatives, and operational strategies to improve efficiency and consistency across the organization. Partner with Quality Assurance, Research & Development, Manufacturing, Supply Chain, Commercial, and Finance teams to support business and quality objectives. Represent quality systems and processes during internal, external, regulatory, and third-party audits, ensuring audit readiness and effective follow-up actions. Develop annual budgets, forecasts, resource plans, and departmental objectives to support organizational priorities. Recruit, develop, coach, and manage team members, establishing performance goals and supporting employee development and succession planning. What You Need Required Bachelor’s degree in Engineering, Life Sciences, Quality, Manufacturing, or a related discipline. Minimum 10 years of experience in Quality, Quality Systems, Manufacturing Quality, Regulatory Affairs, or a related regulated industry function. Minimum 4 years of people leadership experience, including performance management and employee development responsibilities. Experience working within a regulated environment governed by FDA, ISO, or other international quality and regulatory requirements. Experience managing quality systems, complaint investigations, corrective and preventive action processes, or product quality programs. Preferred Master’s degree in Engineering, Science, Quality, Business, or a related field. Experience applying Lean, Six Sigma, or other continuous improvement methodologies. Experience with enterprise resource planning systems, including SAP, Oracle, or JD Edwards. US15 : $155,900 - $259,800 USD Annual Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.