Senior Manager, Revenue Operations

Job description

ABOUT CONDOR Every year, hundreds of billions of dollars are invested to discover and develop new therapies, yet the financial infrastructure behind that work has not kept pace. Clinical operations and finance live in disconnected worlds, forcing teams to make high-stakes decisions using fragmented tools and static data. Condor exists to change that. We are a system of action, building the financial intelligence layer that will power the next era of clinical development. Condor connects clinical operations, vendor activity, and financial signals into a single, real-time intelligence layer, giving R&D and finance leaders true command over how their organizations operate. Condor is pharma-native, AI-driven infrastructure built to scale industry standards we helped define with Big 4 partners. It powers prediction, control, and execution across the most complex R&D environments in the world. WHY THIS MATTERS NOW Condor has moved past proving the concept. Enterprise teams already trust Condor to run critical operations and finance. The work ahead is the hardest part: scaling something people depend on when the stakes are this high. Condor is a high-growth company backed by top institutional partners like Felicis and 645 Ventures, growing rapidly with Top 200 biopharma companies. We are building foundational infrastructure for how new therapies reach patients — and we are building the internal systems to match. THE ROLE Condor Software is seeking a Senior Manager of Revenue Operations to own the systems, processes, and data infrastructure that power our go-to-market motion. This is a hands-on, high-ownership role — you will be equally comfortable architecting Salesforce and sitting in on deal reviews. You will report to the VP of Finance & Operations and work closely with Sales and Marketing leadership. You are the connective tissue between what is happening in the field and what is visible in our systems — keeping everything clean, honest, and actionable. This is Condor's first dedicated Revenue Operations hire. You will build the function from scratch, set the standards, and own the outcomes. This role is right for someone who has done it before, knows what good looks like, and does not need a playbook handed to them. KEY RESPONSIBILITIES SALESFORCE ARCHITECTURE & ADMINISTRATION - Own the Salesforce instance end-to-end — data model, workflows, integrations, and hygiene - Build and maintain dashboards and reports that give Sales, Marketing, and Finance a clear view of pipeline, forecast, and funnel performance - Implement controls and governance to ensure data integrity and process compliance across the GTM team - Manage integrations across the revenue tech stack, including Clay, Qwilr, Gong, and other tools - Own sales enablement around Salesforce usage, including training, documentation, and driving rep adoption to ensure data is entered consistently and completely DEAL DESK & REVENUE PROCESS - Serve as the operational hub for deals — supporting structuring, pricing, and proposal review in partnership with Sales - Own the quote-to-close process, ensuring consistency and auditability - Review and validate commission calculations each period in partnership with Finance - Support customer invoice review, acting as a cross-check between closed-won and billing REVENUE OPERATIONS STRATEGY - Define and maintain core revenue definitions — opportunity stages, pipeline categories, deal terms, ARR and CARR standards - Own sales and marketing reporting cadences including weekly pipeline reviews, monthly funnel analysis, and board-level metrics - Support quota setting, territory planning, and comp plan design in partnership with Finance and Sales leadership - Identify process gaps and build scalable solutions before they become problems REQUIRED SKILLS & EXPERIENCE REQUIRED - 7 or more years in Revenue Operations, Sales Operations, or a hybrid deal desk and RevOps role at a B2B SaaS company - Deep Salesforce and HubSpot expertise — you have built or rebuilt instances of both and know how to make them a source of truth - Direct deal experience — not just reporting on deals, but helping structure, review, and move them forward - Strong financial fluency: SaaS metrics, ARR mechanics, commissions, and the ability to partner credibly with Finance - Confident in your point of view and able to defend it with data across all levels of the organization - Track record of building in ambiguous, early-stage environments without constant direction - Experience in a Series A–C SaaS environment where processes were being built, not inherited PREFERRED - Prior experience in a B2B SaaS environment with a dedicated Sales & Marketing function - Experience in life sciences, clinical trials, or healthcare SaaS is a plus PERSONAL ATTRIBUTES - Builder mentality — energized by creating structure where there is none - High standards for data accuracy, process discipline, and follow-through - Self-directed and comfortable operating without a defined playbook - Collaborative but willing to hold the line when it matters WHAT WE OFFER - Competitive compensation and meaningful equity participation - Comprehensive employee benefits, including 100% company-paid health, dental, vision, and life insurance - 401(k) plan with a 3% company match that vests immediately - Unlimited PTO Condor is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.