Senior Manager, Revenue Operations, Training

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a Senior Manager, Revenue Operations, Training to join our rapidly growing venture-backed company. The Revenue Operations team owns operationalizing our Revenue organization and driving efficiencies to help scale our Revenue. In this role, you’ll support and scale our Training Team, the group responsible for customer onboarding (“Activation”) and guiding customers through their first 30 days. This role will be critical in operationalizing all aspects of revenue operations for the training function, such as ensuring our teams have the processes, systems, insights, and incentives needed to drive customer success and revenue impact. You will act as the RevOps partner to Training leadership, owning the operational backbone that enables consistent activations, faster time-to-value, and repeat customer ordering. What You'll Do - Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days - Translate company-level revenue strategy into clear, executable operating plans for the Training team - Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle - Design, refine, and automate workflows to drive efficiencies within the Training function - Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement - Support a team that will be expanding internationally into a number of countries in the next 12 months - Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation) What We're Looking For - 6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields - Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions - Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex) - Demonstrated ability to translate strategy into scalable processes - Exceptional analytical, communication, and stakeholder management skills - Experience in high-growth, fast-paced environments preferred - Operates with urgency and ownership and is comfortable in ambiguous situations For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.