Senior Manager – Sales Enablement

Job description

Turn strategy into execution: Translate commercial priorities and performance opportunities into practical sales enablement programs with clear actions, ownership and measures of success. Make our sales processes better: Map broker and customer journeys, identify friction and turn processes into simple plays, tools and coaching guides that teams can easily put into practice. Embed GTMs and change: Build practical adoption plans for new propositions, products, processes and customer experience improvements, ensuring changes stick beyond launch. Build AI capability: Identify practical AI use cases and help sales leaders and broker-facing teams confidently and responsibly embed approved AI tools into their everyday workflows. Equip our sales leaders: Give RBCs, Mobile Business Leaders, Inside Sales Managers and their leaders the tools, insights and resources they need to coach performance and reinforce the right behaviours. Turn data into action: Use insights across leads, pipeline, conversion, broker activity and other performance measures to identify hotspots and target the right coaching, process or capability interventions. Cut through the noise: Work with sales leadership to prioritise what matters most and create clear, actionable communications for sales meetings, leadership forums and team cascades. Drive continuous improvement: Use frontline feedback, performance insights, pilots and retrospectives to continuously improve programs, processes and ways of working. Bring teams together: Partner across Sales, GTM, Product, Operations, Analytics, Learning & Capability, Technology, Risk & Compliance and Communications to deliver joined-up solutions. What You’ll Bring: 5+ years’ experience across Sales Enablement, Sales, Sales Operations, Training, GTM or a related commercial role . Proven experience turning business or sales priorities into practical programs that drive measurable performance improvement. Strong program management capability, with experience delivering multiple complex, cross-functional initiatives. Strong analytical skills and experience using performance data, dashboards and KPIs to identify opportunities and guide action. Experience improving or embedding sales processes, operating rhythms and ways of working. Strong stakeholder management and influencing skills, with the ability to align diverse teams without relying on direct authority. Excellent communication skills with the ability to simplify complex information into clear, actionable messages for frontline teams. A continuous improvement mindset and confidence operating in a fast-paced, agile environment. Nice to Have: Experience supporting broker, lending, financial services or distributed sales teams . Experience delivering GTM programs, product launches or large-scale sales change initiatives. Exposure to AI-enabled sales tools, workflows or capability programs. Experience with sales process mapping, continuous improvement or Kaizen-style methodologies. Strong understanding of CRM, lead management, pipeline management and sales performance frameworks. Experience designing sales coaching tools, playbooks or leader capability programs. Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence. We support our people in a variety of ways, but a few of the benefits that our people rave about include: A vibrant, relaxed, yet professional culture. Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration. A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work. generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers. An additional week’s Loyalty Leave each year after reaching 3 years’ service. Wellness initiatives with a strong focus on psychological safety. We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace. Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products. Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you. Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise. Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer’s agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024. To learn more about life at Lendi Group check out our blog: Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June 2026. Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy. Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance. Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment. About The Role We’re looking for a Senior Manager in Sales Enablement to help turn our sales strategy into practical action across Lendi Group’s Retail, Mobile and Inside Sales channels. Partnering closely with sales leaders, you’ll build the programs, tools, processes and insights that help our leaders coach more effectively and our brokers perform at their best. From embedding new GTMs and improving sales processes to building AI capability and turning performance data into action, you’ll connect the dots between what we want to achieve and how our teams deliver it every day. This is a great role for someone who loves bringing structure to complex initiatives, influencing across teams and seeing their work translate into measurable sales and customer outcomes.