Senior Manager, SMB Solutioning

Job description

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description This role sits within Visa Europe's SMB Solutioning team and plays a critical role in developing, packaging and commercializing propositions that drive SMB growth across Europe. The Senior Manager acts as a solutioning specialist for SMB, partnering closely with Sales, Product, GTM, and Partnerships to develop differentiated SMB propositions, support strategic client opportunities, and deliver compelling go-to-market assets. The role combines proposition development, client solutioning, market intelligence and seller enablement to accelerate commercial outcomes across Visa's SMB portfolio. This includes areas such as Premium & Loyalty, Credit, Virtual Cards, Spend Management and emerging SMB growth opportunities. Client Solutioning Partner with VCS Sales teams to drive strategic and complex SMB client opportunities across Europe, including client pitches, workshops, business case development and RFP responses. Develop tailored solutions and value propositions for issuers, fintech's, embedded finance providers and other SMB-focused partners. Act as a trusted subject matter expert for SMB propositions, market trends and competitive positioning. Proposition Development Develop and evolve SMB propositions aligned to client needs and market opportunities, leveraging customer insights, market trends and competitive intelligence to drive proposition enhancements and business case recommendations. Define target customer segments, value propositions and commercial models to drive adoption and revenue growth. Partner with Product teams to influence roadmap priorities, monitor performance and identify opportunities for optimization and scale. Go-To-Market & Seller Enablement Develop compelling client-facing and seller-facing collateral including pitch decks, playbooks, business cases and value messaging, in partnership with Product and GTM teams. Support launch planning and market readiness activities for new propositions and capabilities. Deliver training and enablement activities to improve seller confidence and effectiveness. Market Intelligence & Insights Monitor industry and SMB trends across payments, fintech, banking and SMB ecosystems. Develop clear recommendations and thought leadership to support decision-making. Support pipeline analysis, opportunity sizing and prioritization exercises. Cross-Functional Leadership Collaborate with Cluster sellers to drive SMB growth Influence stakeholders across a matrix organization without direct authority. Drive alignment between commercial objectives and proposition execution. Support governance, reporting and progress tracking for key strategic initiatives. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Significant experience in payments, financial services, fintech, business banking or commercial card solutions. Experience developing customer value propositions, solutioning complex client opportunities or supporting go-to-market activities. Strong commercial acumen with the ability to connect proposition strategy to revenue outcomes. Experience leading client presentations, workshops and strategic discussions. Ability to analyze market data and convert insights into actionable recommendations. Excellent communication, storytelling and stakeholder management skills. Comfortable operating in a complex and matrixed environment. Understanding of SMB customer needs and payment ecosystems. Fluency in English required; additional European language advantageous. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.