Senior Manager, Technology Intelligence Unit

Job description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”. Singtel is where Technology meets Purpose. We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe. This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology. Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most. How You will Make An Impact: Support Senior Director, Technology Intelligence Unit (TIU) in identifying, assessing, and translating emerging technology trends into actionable insights for senior management and the Technology Advisory Council (TAC). Develop technology scanning activities and tools and coordinate with internal and external stakeholders to strengthen Singtel's enterprise technology sensing capability. Key Responsibilities Develop and maintain AI tools to conduct continuous technology scanning across priority technology domains Apply structured technology evaluation frameworks to prioritise technologies for monitoring, experimentation, partnership, investment, or adoption Prepare regular technology briefs, landscape assessments, and insight papers to support decision-making by Singtel senior management and the TAC Monitor technology, competitor, startup, and ecosystem developments, highlighting key opportunities and risks Support the preparation of TAC meetings, including research, presentation materials, follow-up actions, and tracking of recommendations Manage relationships with external research providers, technology partners, and innovation ecosystems to augment technology intelligence capabilities Continuously improve technology sensing processes, AI-enabled workflows, and knowledge repositories Skills for Success: 7–10+ years of experience in technology strategy, innovation, consulting, corporate strategy, or technology research Experience using AI-enabled research, analytics, or knowledge management tools would be an advantage Strong understanding of emerging technologies and digital trends, with the ability to assess business and commercial implications Experience conducting market, technology, or competitive intelligence research and synthesising findings into executive-level insights Strong analytical, critical thinking, and problem-solving capabilities Excellent written and presentation skills, with the ability to communicate complex technology topics clearly to senior stakeholders Self-motivated, intellectually curious, and comfortable operating in a fast-paced, evolving technology environment. Are you ready to say hello to BIG Possibilities? Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.