Senior Microsoft Engineer

Job description

Responsibilities Lead and deliver complex IT initiatives (enterprise, hybrid, and cloud environments). Act as an escalation point for complex and cross-domain issues, owning resolution end-to-end. Investigate, troubleshoot, and resolve issues across Microsoft identity, endpoints, M365, networking, and hybrid integrations. Architect, administer, maintain and optimize Active Directory, Windows Server, Azure, and hybrid environments. Configure, maintain, and optimize Microsoft cloud and hybrid services. Perform operational and infrastructure tasks independently with minimal supervision. Design, develop, and maintain automation and scripting solutions to improve reliability and efficiency. Ensure high standards of documentation, ticket quality, post-incident reports, and knowledge base content. Take technical ownership of IT projects, from design through implementation. Mentor, guide, and support junior and mid-level engineers. Proactively identify opportunities for process, security, and operational improvements. Requirements - Must have 5+ years of hands-on experience administering enterprise Microsoft environments (1000+ users). Proven experience managing and supporting large-scale Active Directory and Microsoft Entra ID environments, including hybrid identity deployments. Strong experience with Windows Server administration (2016/2019/2022), Group Policy, DNS, DHCP, PKI, and file services. Experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint Online, and Intune. Hands-on experience with endpoint management platforms, including Microsoft Intune and Microsoft Configuration Manager (SCCM/MECM). Experience designing, administering, and troubleshooting hybrid Azure environments. Strong understanding of Microsoft security technologies and best practices (MFA, Conditional Access, RBAC, Privileged Identity Management). Experience with enterprise virtualization platforms (VMware vSphere and/or Hyper-V). Experience with enterprise backup and disaster recovery solutions, preferably Veeam Backup & Replication. Experience supporting Citrix Virtual Apps and Desktops or similar enterprise application delivery platforms. Solid networking knowledge including VLANs, DNS, DHCP, VPN, routing, and firewall fundamentals. Strong PowerShell scripting and automation skills. Experience working within ITIL-based operational environments and ITSM platforms (ServiceNow or similar). Proven ability to create and maintain high-quality technical documentation and operational procedures. Experience leading infrastructure projects and acting as a senior escalation point. Requirements - Nice to have Microsoft certifications such as AZ-104, AZ-305, MS-102, MD-102, or MS-700. Experience with additional cloud platforms (AWS or Google Cloud). Experience with monitoring and observability platforms (PRTG, Azure Monitor, Zabbix, Datadog, etc.). Experience with Microsoft Defender suite (Defender for Endpoint, Defender for Identity, Defender for Cloud). Experience with infrastructure-as-code and automation frameworks. Experience with container technologies (Docker, Kubernetes). Experience in regulated or highly compliant enterprise environments. Additional vendor certifications (VMware, Citrix, Veeam, ITIL). Seniority Level Senior Languages English: B2+ level (upper-intermediate proficiency) What we offer Hybrid work model from our Batumi or Tbilisi office, with a flexible schedule that suits both night owls and early birds. 25 days of annual leave. Full medical insurance for the employee and their family. Opportunities of career development and the opportunity to shape the company's future. An employee-centric culture directly inspired by employee feedback - your voice is heard, and your perspective encouraged. Different training programs to support your personal and professional development. Work in a fast-growing, international company. Friendly atmosphere and supportive Management team.