Senior NetSuite Consultant | FSM

Job description

*Remote role - LATAM only* **About the role** As a Senior NetSuite Consultant at our client's team, you will act as a Subject Matter Expert for our growing Field Service Management (FSM) and Manufacturing practice. This is a high-impact, client-facing role designed for a "Consultative Leader," someone who doesn't just apply configurations but actively challenges and advises clients on best practices in logistics and warehouse operations. You will own the project lifecycle from discovery and design, to configuration and UAT. Leading complex FSM implementations and ensuring that complex business processes are translated into scalable NetSuite solutions. **Responsibilities:** • Lead client discovery sessions to map manufacturing and distribution business requirements to NetSuite best practice. Manage and deliver complex NetSuite implementation projects, including solution design and project management. • Identify and communicate project limitations, shortcomings, and issues early on, working closely with senior consultants and architects to address and mitigate risks. • Execute end-to-end configuration, including complex business logic, custom fields, and workflows. • Act as a subject matter expert for manufacturing processes (e.g., Shop Floor, Control, BOM management), distribution workflows (e.g., Pick/Pack/Ship, Demand Planning). • Act as a subject matter expert on NetSuite Field Service Management (FSM), designing automated preventive maintenance schedules, warranty tracking workflows, and smart dispatching boards. • Guide clients on industry-leading practices for cost accounting, landed costs, preventive maintenance, WIP & Routing, Demand Planning and inventory valuation. • Design and lead internal QA and guide client User Acceptance Testing (UAT) to validate system stability and data integrity. • Delegate tasks to analysts and guide their development to ensure high-quality project deliverables. • Proactively identify and mitigate project risks related to scope, budget, or technical constraints with the project management team. Raise design risks, constraints, and critical dependencies to senior consultants and architects, working together to address and mitigate issues. **Basic Qualifications:** • 5+ years of experience implementing NetSuite, specifically within the FSM processes • Proven experience in Field Service Management (FSM) implementing Core Service Tasking, Dispatch Boards, Mobile Application orchestration (including Offline Data Sync), Preventive Maintenance (PM) scheduling, Asset Lifecycle Management, Van Stock/Truck Inventory optimization, and complex SLA & Warranty tracking configurations. • Strong understanding of NetSuite core configuration, including complex business logic • Knowledge of Waterfall/agile methodology. • Strong communication and presentation skills, with the ability to effectively communicate with clients and team members. • Ability to work independently and as part of a team. • Proficient in spreadsheet-level data transformations. • Familiarity with leading practices within the NetSuite ecosystem. **Desired Qualifications:** • Previous project management and solution design skills • Certifications: NetSuite Certified ERP Consultant or SuiteFoundation certification is highly preferred. • Deep expertise in Strong understanding of the Order to Cash, Procure to Pay, asset management and Item Management processes. • Proven experience around Manufacturing on implementing Advanced Inventory, Work Orders & Assemblies, Advanced Manufacturing, Demand Planning, WIP & Routings, MRP, NetSuite WMS, Manufacturing Mobile,and complex Landed Cost configurations. • Experience with Quality Management System (QMS) is a significant plus. • Experience with NetSuite Ship Central or third-party shipping/WMS integrations common in distribution (e.g., RF-Smart, Highjump, Pacejet, ShipStation). • Experience in Jira and Google Workspace **About RYZ Labs:** RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. **Our values and what to expect:** - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone that interacts with RYZ with respect. - Frugality - being frugal and cost conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, our expectations. Status quo is not good enough and never should be.