Senior Network Engineer

Job description

Role description The is a role within the network organisation of the Global Shared Service Center (GSSC) covering the DDI area and possesses a senior knowledge. Description The role is operating the DNS-DHCP-IPAM (DDI) and NTP based services, developing future designs and facilitate service management. Functions that are managed include integration, service quality, keeping SLAs, service process improvements and communication with both Divisions and internal resources. Other aspects of the role include identifying customers and key stakeholders needs and requirements, take part of designing and validating concepts, managing service stakeholder collaborations and relationships, partnering with technology teams to analyze and write necessary documentation, and ensuring SLA delivery. The Senior Network Engineer is part of a global team handling Infrastructure services within WiFi, LAN, WAN, Remote Access, DDI (DNS, DHCP, IP), Firewall, Load balancer, URL & proxy handling and monitoring. Responsibilities and challenges: This role is to be a part of the IP Services team functions, keeping SLAs and operational delivery of significant business outcomes. be a part of Services Catalog development and managing service features and technologies that improve customer experience and operational efficiencies. Other key responsibilities in your team include: Effective simultaneous oversight and management of multiple projects/tasks Authoring, reviewing, and editing service requirements for development teams Presenting technical aspects of the product to customers/stakeholders in regular forums Participate and maintain the service roadmap Go through and align together with the SDM and teams specific designs to ensure Divisions requirements can be met with proposals Collecting feedback and requirements from customers and stakeholders Identifying opportunities for service improvements. Participating in evaluation efforts on new vendor products along with the development leads Part of a global team and being one of two primary contact persons for Network Infrastructure within GSSC APAC/AMER regions Required Skills: 5+ years of experience in the IT field, including several years of hands-on experience with Infoblox. Strong understanding of: TCP/IP, subnetting, and routing DNS architecture and troubleshooting Advanced IPAM management NTP Experience with Linux and Windows DNS servers Familiarity with cloud DNS services (AWS Route 53 / Azure DNS) – optional Basic scripting skills (PowerShell, Python, Bash) – preferred Strong experience working within IT organizations and participating in technology change deployments Solid understanding of network infrastructure, IP addressing, IP traffic management, security, and network monitoring tools Experience engaging with vendors, including demonstrated success in technical evaluations and managing vendor product delivery Drive continuous improvement initiatives, create SOPs, runbooks, and architecture documentation Strategic, logical, and creative thinker with the ability to translate strategy into effective presentations Customer-centric mindset with a passion for driving improvements in customer experience Proven experience in being part of large projects, working with stakeholders at various levels, and communicating effectively Excellent oral and written communication skills, including the ability to explain technical concepts to business leaders and business concepts to technologists Language Skills Ability effectively communicates in English language verbally and in writing. Location(s) India (Chennai) We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.