Senior Officer, Markets Operations

Job description

About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers. About the Role As a Senior Officer, Markets Operations, you will support the effective delivery of Markets Operations services. You are responsible for the accurate and timely verification, control, and processing of Markets transactions, ensuring compliance with internal policies, delegated authorities, and regulatory requirements. Your key responsibilities include processing markets transaction, reviewing supporting documentation for foreign currency transactions, validating regulatory reporting obligations, performing daily operational reconciliations, and maintaining a strong control environment to mitigate operational risk. You will also contributes to operational excellence by delivering high-quality customer service, driving processing efficiency, and consistently meeting service quality expectations. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours. Role Location: ANZ Branch Ho Chi Minh City, Vietnam Role Type: Permanent, Full-time What will your day look like? Minimise loss exposure through disciplined adherence to process requirements and accurate transaction processing Deliver accurate and timely operational services in accordance with established processes, controls, and service standards. Maintain professional and effective interactions with stakeholders and customers, ensuring clear communication and responsive support. Perform verification of Markets products, including FX, Money Market, Fixed Income, Derivatives, and related transactions within delegated authorities. Execute Markets transactions accurately and within agreed service standards, ensuring compliance with established procedures, controls, and regulatory requirements. Validate transaction supporting documents and settlement requirements to ensure completeness, accuracy, and regulatory compliance. Monitor and verify critical rates, pricing, and system outputs to support daily operational processing and downstream activities. Support the timely resolution of transaction-related queries, exceptions, and settlement issues through effective coordination with relevant stakeholders. Perform and review reconciliations of applicable accounts, positions, and operational records in accordance with internal standards and control requirements. Investigate and follow up on outstanding items, exceptions, breaks, and discrepancies to support timely resolution and risk mitigation. Maintain operational registers, records, and tracking logs to support effective monitoring and control of daily activities. Prepare, review, and support the submission of regulatory, management, and operational reports within required timelines. Contribute to continuous improvement initiatives, process enhancements, and team objectives to support operational efficiency and service delivery. Maintain compliance with internal policies, procedures, and applicable regulatory requirements in the execution of daily activities. What will you bring? To grow and be successful in this role, you will ideally bring the following: Sound knowledge of Treasury products, including FX, Money Markets, Fixed Income, Derivatives and related settlement processes. Experience in Markets/Treasury Operations and associated operational controls. Understanding of banking operations, accounting flows, and payment/settlement processes. Knowledge of relevant regulatory requirements, particularly foreign exchange and financial markets regulations. Familiarity with internal policies, procedures, and operational risk frameworks. Understanding of risk, compliance, and control requirements within a banking environment. Knowledge of ANZ products, systems, and operational platforms (e.g. Murex, Razor, Storm, and related applications). Ability to leverage AI and emerging digital tools to enhance productivity, support analysis, improve operational efficiency, and streamline routine activities. Strong analytical and problem-solving skills with attention to detail and accuracy. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support. To find out more about working at ANZ, visit . You can apply for this role by visiting ANZ Careers and searching for reference number 125893. Job Posting End Date 03/11/2026, 11.59pm, (Melbourne Australia)