Senior Patient Navigator Houston - Fall 2026

Job description

**Job Title:** Senior Patient Navigator **Effective Date:** Fall 2026 **Term:** Sept 1- Dec 15, 2026 **Commitment**: 16-week cohort at a minimum of 10 hours/week **Reports to:** Link Health Staff **Classification:** Paid Internship **Pay:** $15 -$17 per /hour **Job Summary:** **The Link Health Senior Patient Navigators** will assist individuals and families in navigating and enrolling in government assistance programs such as HEAP, Supplemental Nutrition Assistance Program, Lifeline, and other state/federal benefits as a way to address social determinants of health. This role integrates social services, client support, data management, and public assistance knowledge with a focus on health equity. **Link Health’s Theory of Change:** Link Health actively seeks to assist eligible people in navigating and enrolling in benefit programs that **address crucial needs like affordable internet, food access, healthcare support, and housing resources.** We use community-centered approaches that leverage data, technology, and partnerships to achieve this. This will reduce barriers & connect underserved populations to the benefits available to them for improved economic stability and health outcomes. **Duties/Responsibilities:** - Commit to 10 hours/ week of in-clinic hours and team huddles, networking, learning opportunities, and professional development workshops. - Lead a team of Patient Navigators to achieve weekly enrollment goals at hospitals and clinics. This may include but is not limited to: - Assist patients in signing up for Link Health’s full repertoire of programs - Maintain consistent and professional communication with Patient Navigators and health center staff - Schedule team members for weekly clinics - Interface with other Senior Patient Navigators and appropriately delegate responsibilities - Prepare organized and actionable feedback for the leadership team to be reported at weekly meetings - Responsible for the handling of and requesting of materials, including electronic devices - Responsible for case management for patients who have submitted certain applications requiring follow-up **Participation in a mandatory National Link Health Zoom Call (camera on) every Monday at 6:30 PM EST.** - Communicate professionally & appropriately with the leadership team and Patient Navigators - Complete all required compliance documentation. - Opportunity to write & publish op/ed, conduct research, and present research at conferences. **Required Skills/Abilities:** - Outgoing personality & an ability to work with people from a variety of backgrounds. - Positive, proactive, and personable team player who is goal-oriented. - Ability to work independently and as part of a collaborative team. - Strong interest in advancing social and economic justice. - Demonstrated ability to work collaboratively to gain trust and give respect to others through honesty, integrity, kindness, empathy, and authenticity. - Drive to seek what can be improved and offer ways to fix any potential roadblocks. - Comfort admitting what you don’t know and recognizing that feedback is part of the learning process. - Proficiency in Spanish is preferred